1. rafal76's Avatar
    I have a problem trying to connect Priv to Renaults latest car audi system R-Link 2. Both devices are running latest firmware, Priv is on Android 6.0.1 and R-Link 2 on 2.2.17.803. I have checked the compatibility list from Renault where my Priv is listed and in theory passed all functions. I have tested R-Link with other devices running Android 6.0.1 -no problems. The problem with Priv are only the phone calls. Multimedia are working perfectly fine. I tried to uncheck the possibility to read my contacts when pairing devices -no luck. Please help, if someone have the same issue or maybe knows what can cause this.

    Compatibility list is here: https://www.cdn.renault.com/content/...th-r-link2.pdf
    11-24-16 11:25 PM
  2. anon(10131818)'s Avatar
    Hello rafal76!

    Exactly the same problem with my dtek50. Do you have a solution yet?
    01-09-17 02:18 PM
  3. rafal76's Avatar
    No! Tried everything and everywhere. Don't try to reset your phone, i did that too. I hope that some future update will help.
    01-09-17 03:03 PM
  4. anon(10131818)'s Avatar
    Thank you for the quick answer. Maybe i will write another message to Renault, but i think they will tell me, that this in not their problem.

    I had a car with Rlink 1 before. No problem with the dtek50 at all......
    01-11-17 01:42 PM
  5. rafal76's Avatar
    I guess it would be good when you ask renault too. I did this weeks ago, they couldn't find any solution. Same at the @BlackBerryHelp . Thanks.
    01-12-17 10:43 AM
  6. rickkel's Avatar
    I wonder if QNX is behind the Renault system? My guess is it is not.
    01-12-17 11:29 AM
  7. rafal76's Avatar
    I heard it's on Android.
    01-12-17 11:46 AM
  8. presean's Avatar
    Hello compatriots, I would advise to check through DTEK app if there is no feature to unlock maybe?

    Greetings from Grenoble
    01-12-17 01:40 PM
  9. Nicolas H's Avatar
    Hello,

    I've got the same issue

    I've just found a temporary fix. In order to make it "pair", I push the phone button on the R-Link (the one between the music icon and the phone name). It makes a new scan of the telephony function of the phone. And in the same time, I dial someone.

    you can't do that if you're already on a call.

    As soon as I've done this, the phone is correctly paired with the car.

    I need to do this each time I've start the car. Not convenient, but better than Nothing.

    Regards
    06-11-17 02:46 PM

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