Printable View
Hello, i have a blackberry Priv that is stuck on BB logo and just keeps on restarting and doesnt go to the main screen..
how to solve this problem? Autoloader will help?
I have tried 8 seconds and 32 seconds battery pull thing but nothing fruitful. I'm able to enter bootmenu but cannot choose anhything as priv restarts..
It is a software thing or any hardware issue( Battery).
Please help guys i'm worried
So you have gotten to the Boot Menu but it reboots before you can make any selections - Safe Mode or Factory Reset?
Yes you could try an Autoloader and see if that fixes it, not much else you can do - other then contact support, if your under warranty.
Bootmenu can be confusing when using an Autoloader. Bring up Bootmenu and then run the Autoloader on your computer. Do NOT try selecting the autoloader from the menu - that only circles back to the menu.
After several hours I wrote my last comment, the phone showed the fastboot mode, restarting over and over without showing the BB Logo, but only the fastboot menu, constantly rebooting.
I figured out that somehow the power button got jammed. I pulled the socket and problem resolved :)
Thanks guys!
Great deduction! Glad it is resolved.