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  1. Bbnivende's Avatar
    I was in a Telus store and the demo model worked fine as touch screen device but the screen would go blank when lifted to revel the physical keyboard.

    Is there a settings fix?

    I asked a Telus rep and his reply was that the issue was with the demo program. This seemed unlikely to me since I could surf the internet using the screen input.

    The staffer said there was nothing to be done because they never see a BlackBerry rep.

    I asked the Telus rep how the PRIV was selling. His response was "very well for a BlackBerry". He also said that a common complaint was that the PRIV was too expensive.

    Any advice? I would go back and fix the demo model.

    Posted via CB10
    03-19-16 01:30 AM
  2. FF22's Avatar
    Could it also have been an issue if it was leashed or tethered to the display shelf? Something tugging at it?
    03-19-16 09:40 AM
  3. DigitalCreation's Avatar
    It's definitely possible that it is just a glitch in the demo program. When I played with a display model in the Verizon store, there was no such issue. And, I put that phone through its paces. Screen up, down etc...

    Maybe, if you restore it on the sly, that will fix the issue?

    Fluidly from my Verizon Priv!
    03-19-16 09:49 AM
  4. Bbnivende's Avatar
    Could it also have been an issue if it was leashed or tethered to the display shelf? Something tugging at it?
    No. Full extension.
    03-19-16 10:39 AM
  5. Bbnivende's Avatar
    It's definitely possible that it is just a glitch in the demo program. When I played with a display model in the Verizon store, there was no such issue. And, I put that phone through its paces. Screen up, down etc...

    Maybe, if you restore it on the sly, that will fix the issue?

    Fluidly from my Verizon Priv!
    I will try that.

    Edit : Did not work. Maybe a faulty unit.
    Last edited by Bbnivende; 03-21-16 at 01:53 AM.
    03-19-16 10:41 AM

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