[crystal dream]

I use my priv for basic use
Emails, text, fb, whatsapp and instagramm
The last few days hub has stopped responding many times
And my photo app (the factory default one, Google images)
I can't even see my pictures, it just says photos have stopped responding
I can attach pictures to emails if I write an email and attach it to it
But if I simply want to open a picture I can't!
Anyone have this issue?
Phone is 4 months old..

Posted via the CrackBerry App for Android

[FF22]

From BB blog: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog

Three restart/reboot methods

The first method, which should be used 99.9% of the time when you want to reboot your device, is using the Reboot option that appears after pressing the Power key.

Press and hold the Power key for 3 seconds
Select Reboot from the menu that is presented

The second reset method should be used if pressing the Power key does not produce the menu with Power Off and Restart. For example, if an app or game you are using won’t close, use this option to restart your device.

Press and hold the Power key for 12 seconds

Third method: Should your device fail to respond, the final reset method is to press and hold the Power key for 32 seconds which is equivalent to removing the battery. This should result in your device booting up successfully.

If it fails to start, however, verify you are not pressing any other keys such as Volume Up, Mute, or Volume Down while performing any of the reset methods listed above. If you use a case for your device you may want to remove it as it might be pressing a button inadvertently.