1. B4961's Avatar
    The OS version on the Playbook is 2.1.0.1917
    When I connect the cable the BB desktop Software goes to the detection of the Playbook but after a few second I am receiving "A problem occurred while attempting to connect to your Blackberry device."
    What can I do to fix the issue?
    03-13-18 09:24 AM
  2. Dunt Dunt Dunt's Avatar
    Try uninstalling (everything BlackBerry - even use registry cleaner) and reinstalling the Desktop Software.... might try using LINK too.

    Disable all background utilities like Malware/Virus scanners.

    Try different ports and cables.

    Accept that Windows 10 isn't supported and just might not work.
    03-13-18 09:37 AM
  3. Blackberry Leap's Avatar
    Yeah, windows 10 isn't very good for BlackBerry applications...

    Posted via CB10
    04-01-18 07:05 PM
  4. mh1983's Avatar
    Reenable SMb1.0 file sharing. There are a few posts in the forums with directions.

    Posted via CB10
    04-03-18 09:20 PM

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