I just got a problem with my playbook, details are described as below:
I upgraded the system to 2.1 beta and the device ran great; today I just dragged the browser icon on the dock to the first pane on home screen, so the dock was blank then, but when I tried to drag back the browser icon to the dock, there popped up a notification saying "array_insert invalid array index", and the browser icon just disappeared! I cannot find it back even after several reboots! I tried to google and search over the official website and the help docs, just cannot find any clue to the cause, so I'm asking you guys for help with the problem. Look forward to your quick response!
Basic steps #1
- Have you restarted your PB at least once ?
[before doing next suggestion, perform a full backup with DM. Connecting to DM may also bring some light ;-)]
- Try to hit the "search for updates" again, you may need additional files (happened to me)
Basic steps #1
- Have you restarted your PB at least once ?
[before doing next suggestion, perform a full backup with DM. Connecting to DM may also bring some light ;-)]
- Try to hit the "search for updates" again, you may need additional files (happened to me)
thanks for your response.
i tried to restart my PB many times but didn't work.
i know reinstalling the system should fix the problem, but i just hate to do so
thought it might be a beta problem, since i couldn't get any clue to the cause after googling the issue..
The same thing happened to me when I was reinstalling the developers' beta 2.1. I restored from the backup I had taken that brought back the icons, but the sideloaded apps won't run.
The only way out was to register again and then update to 2.1 over 2.1
Since then it is running fine. good luck.
The same thing happened to me when I was reinstalling the developers' beta 2.1. I restored from the backup I had taken that brought back the icons, but the sideloaded apps won't run.
The only way out was to register again and then update to 2.1 over 2.1
Since then it is running fine. good luck.
yay, I've figured out your way is the only solution. cheers!
One question. If your browser icon disappeared, and since your screenshot shows the browser running, how did you open your browser without a desktop icon?
One question. If your browser icon disappeared, and since your screenshot shows the browser running, how did you open your browser without a desktop icon?
I'm having this same problem, but none of the above recommendations have helped. When I try to update, I'm told there is no update available. With each test, I'm losing more apps. Any more ideas?
I'm having this same problem, but none of the above recommendations have helped. When I try to update, I'm told there is no update available. With each test, I'm losing more apps. Any more ideas?
wow!!!! thank u so much for ur advice...........it worked after so many days of researching............even the BB website dont have a solution for this problem.............thank u so much, now i can enjoy my playbook again
Thank You So Much! I Backed Everything Up Just Incase I Lost It But Dragging Them Onto The Shorcut Bar (where the icons vanished) and restarted It Worked! Thanks Again Who Ever Suggested That!
So the fix worked as advertised and I am eternally grateful. The questions arises: How in god`s name did you figure this out. The solution was basically make it worse until it fixes itself.
Thanks again.
1. Move all icons from the lower pane(s) into the Quick Launch bar until there are no icons visible on the BlackBerry PlayBook.
2. Restart the BlackBerry PlayBook.
Did your games and apps from BlackBerry App World come back or did you have to reinstall them? Please tell me if they did or not because i will follow your advice. If you can give me the steps again. Thanks!