02-26-24 10:15 AM
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  1. nucks26's Avatar
    nucks26
    Trusted Member
    I’m trying to pull some picture and video files, as well as some old mp3 files from my playbook. Nothing happens when I plug it into my M1 MacBook Air, as expected.

    I dug out an old Dell PC that I haven’t used in years, and when I connect the playbook, the PC makes that little jingle recognizing that it has indeed been connected, yet I don’t see the device anywhere under This PC. The playbook is also displaying that “connected to computer” screen, thus confirming that it is in fact behind recognized. I was hoping this would be an easy drag and drop process onto my PC desktop, but apparently not. Any ideas?

    Thanks

    Sent from my iPhone using CB Forums
    04-02-23 12:44 PM
  2. DOCTOREVIL8's Avatar
    DOCTOREVIL8
    You can remote connect to playbook through wifi but have to turn on wifi share on the playbook first. SMB1 will probably also need to be enabled on the Windows PC. I don't know how Macs deal with SMB1.
    04-02-23 12:51 PM
  3. brookie229's Avatar
    brookie229
    Originally Posted by nucks26
    I’m trying to pull some picture and video files, as well as some old mp3 files from my playbook. Nothing happens when I plug it into my M1 MacBook Air, as expected.

    I dug out an old Dell PC that I haven’t used in years, and when I connect the playbook, the PC makes that little jingle recognizing that it has indeed been connected, yet I don’t see the device anywhere under This PC. The playbook is also displaying that “connected to computer” screen, thus confirming that it is in fact behind recognized. I was hoping this would be an easy drag and drop process onto my PC desktop, but apparently not. Any ideas?

    Thanks

    Sent from my iPhone using CB Forums
    Google "enable SMB1" and do that then reboot with the PlayBook plugged into the pc.
    04-02-23 02:03 PM
  4. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Drivers?

    Not sure with the PlayBook, but most BlackBerry's needed drivers installed on the PC. But for sure I'd be using the old Dell and not the MAC.

    Last I checked BlackBerry still had the install files for Desktop software, which includes the device drivers.
    04-03-23 01:50 PM
  5. nucks26's Avatar
    nucks26
    Trusted Member
    Originally Posted by brookie229
    Google "enable SMB1" and do that then reboot with the PlayBook plugged into the pc.
    Did this, but no luck. Playbook is still not showing up on the PC. Any other suggestions?


    Sent from my iPhone using CB Forums
    bijberry-07128 likes this.
    04-03-23 09:26 PM
  6. nucks26's Avatar
    nucks26
    Trusted Member
    Originally Posted by Dunt Dunt Dunt
    Drivers?

    Not sure with the PlayBook, but most BlackBerry's needed drivers installed on the PC. But for sure I'd be using the old Dell and not the MAC.

    Last I checked BlackBerry still had the install files for Desktop software, which includes the device drivers.
    Where can I download these drivers, if at all anymore?


    Sent from my iPhone using CB Forums
    04-03-23 09:27 PM
  7. nucks26's Avatar
    nucks26
    Trusted Member
    Originally Posted by nucks26
    Did this, but no luck. Playbook is still not showing up on the PC. Any other suggestions?


    Sent from my iPhone using CB Forums
    Extracting Files from Playbook in 2023-img_2722.jpg

    Changed the USB connection settings from connect to windows to automatic and the playbook recognized it needed to install drivers.



    Sent from my iPhone using CB Forums
    04-03-23 09:35 PM
  8. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by nucks26
    Click image for larger version.  Name: IMG_2722.jpg  Views: 5  Size: 119.9 KB  ID: 453893

    Changed the USB connection settings from connect to windows to automatic and the playbook recognized it needed to install drivers.



    Sent from my iPhone using CB Forums
    Just search for BlackBerry LINK...
    04-04-23 07:24 AM
  9. Lukas the Th3rd's Avatar
    Lukas the Th3rd
    PlayBook drivers can be installed from Windows Update?
    02-26-24 06:19 AM
  10. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by Lukas the Th3rd
    PlayBook drivers can be installed from Windows Update?
    No you'll need to install them from the BlackBerry LINK installation file... you can select just the drivers.
    02-26-24 10:15 AM
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