1. Berry_fan_1971's Avatar
    Can anyone offer me some good advice? I unfortunately got water inside my beloved PlayBook recently. Thankfully I quickly realised and was able to switch it off quickly and dry it out. Unfortunately ever since the WiFi reception has been very poor despite everything else working OK.

    I have been looking online for a solution for the last few weeks but haven't found any good sound advice. No doubt there will be a great pearl of wisdom tucked away in one of these forums somewhere - but where? Your help would be greatly appreciated.

    Do I need to replace the WiFi antenna or is there something else that can be done?
    12-04-12 04:11 PM
  2. dave_h_946's Avatar
    Back up, wipe and see what happens. Also check the router (just in case). If nothing works try to see if RIM can help although I very doubt the warranty covers water damage.

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Phone : 0800 914 533 (within 90 days from activation)
    Info taken by member F2
    Berry_fan_1971 likes this.
    12-04-12 04:31 PM
  3. Innovatology's Avatar
    If your PlayBook (or any electronic device) gets wet, a good way to dry it is to get rid of as much liquid as you can, then put it in uncooked rice and/or absorbent (litter box) pellets. Leave it for a few days in a moderately warm place.

    Here is some info about the antenna:
    BlackBerry PlayBook Teardown: Disconnecting the first antenna wire. | 19 of 80
    BlackBerry PlayBook Teardown - Page 2 - iFixit
    Berry_fan_1971 likes this.
    12-04-12 05:31 PM

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