1. Andrew671's Avatar
    I have a BlackBerry PlayBook and have managed to connect it to my Laptop using BlackBerry Desktop. I have also managed to do a general backup of the files. Unfortunately the Music and Media can't be synced as I get the message "A problem occurred while attempting to connect to your BlackBerry device.
    Can anyone help please?
    07-17-15 06:51 AM
  2. Dunt Dunt Dunt's Avatar
    Have you tried updating to LINK.... my Playbook worked fine the last time I used it with LINK (maybe a year ago).

    Also have you rebooted both devices?
    07-17-15 07:22 AM
  3. KermEd's Avatar
    The PlayBook has an issue where sometimes backups fail because of one thing or another. I remember creating a list of reasons it can happen once but almost always it's trggered by files or permissions of some type.

    Posted to CB via my Passport | Lloyd Summers | FileArchiveHaven
    Dunt Dunt Dunt likes this.
    07-17-15 09:54 AM

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