Originally Posted by
victorshikhman OF COURSE Thorsten or one of the others will pull this PR nonsense. Which is why I am urging Kevin to be strong and lay it out the way I did in the opening post. Don't let any of them smooth talk you into submission. These people flat out lied to their most loyal customers, apparently simply to help liquidate some excess inventory. They have no respect for their customers and developers, who stood with Blackberry through the company's worst days. Their words mean NOTHING to any of us now. They need to be told to go back and make good on their promises before even thinking of regaining anyone's trust.
Thorsten was supposed to be the white knight, the guy who would give it to us straight and keep his word, who would set the Blackberry ship back on course and clear out the old corporate trash. Blackberry's corporate culture of impunity, of open contempt for customers and developers, of sheer arrogance and willful neglect of their most loyal fans needs to be challenged. This isn't about a single device or a single promise, but a systematic pattern of abuse that has, over the course of years, crippled brand loyalty and eroded market share to dust.
This company doesn't respect the people who buy its products, or the developers who toil to make the platform a success. It expects us to rally behind the brand and then dumps us at the earliest opportunity, without having even come close to fulfilling its promises. All you BB apologists simply don't get it - business is not simply about money, it is also about people, about simple decency. Companies like Apple and Google make gobs of money, yes, but they exist and function to make great products that people will enjoy.
Even if pushing out the stupid Playbook update would have cost Blackberry money (how much would it really have cost them?!!! A few million, max? It was practically done!) Thorsten should have made a choice to stand with his customers, to deliver on his promise and to get as much of BB10 as possible - a platform he believes will lead BB to success for the next decade - into an installed base of 2.5 million Playbooks!
This should not have been a difficult decision for a company that stood with confidence behind its products, that cherished its customers, and had a CEO with the decency to live by his word. That's a Blackberry we would have rallied around.
But that's not the Blackberry that exists, and if they want our trust back... or, let me put it in a language even Thorsten can understand... if they want our MONEY ever again, they need to stand by their own 'effing word and deliver what they promised us!
Kevin, be bold, go out there and uppercut these people.