04-10-14 03:58 PM
28 12
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  1. Raptor5007's Avatar
    Having trouble doing this, I've done it before. Can someone help me out. Before I could also only do it one way, either calling the Playbook with my z10 or the z10 with my Playbook I don't remember which way it was working.

    Is it possible to do it both ways consistently??

    Basically what I want is mount a Playbook for my parents on the wall or hook it up to their tv so we can do easy video conferencing. I almost want to pick up another one an permanently mount it in my kitchen somewhere just for that purpose.

    Posted via CB10
    04-06-14 08:32 AM
  2. Lendo's Avatar
    I remember trying to do this and it was an enormous PITA.
    04-06-14 08:49 AM
  3. jpash549's Avatar
    They should have their own Blackberry ID on their PlayBook. You would be able to video talk from your PB and I suppose your BB phone.
    04-06-14 08:55 AM
  4. Raptor5007's Avatar
    Ya i did enter both the Playbook pin and BlackBerry id for some reason can't get it working... just says not available, possibly it worked before the 10.2 update I don't know... I really wish this was made available, and worked, I know it's possible.

    Posted via CB10
    04-06-14 09:20 AM
  5. Rad_Book's Avatar
    Go to the contacts app, then to the contact, and you should see the option to contact with pb video chat.

    Posted via CB10
    04-06-14 10:48 AM
  6. AWB70's Avatar
    Was this option not removed with the update?

    Posted via CB10
    04-06-14 02:16 PM
  7. DigitalMadness's Avatar
    you can only call the z10 from the playbook but not the other way around. Regardless if on same blackberry id or not.
    04-07-14 12:07 AM
  8. Rad_Book's Avatar
    I'm on 10.2.1 and can see the playbook video option in the contacts info for all my pb contacts.


    Posted via CB10
    Attachment 261458
    04-07-14 09:53 PM
  9. Rad_Book's Avatar
    Nope, still there.

    Posted via CB10
    04-07-14 09:57 PM
  10. AWB70's Avatar
    I can't see it on mine, weird????

    Posted via CB10
    04-08-14 03:45 PM
  11. AWB70's Avatar
    What if they have BlackBerry phone and PlayBook?


    Posted via CB10
    04-08-14 03:46 PM
  12. parryberry's Avatar
    It should work pin to pin.
    04-08-14 05:03 PM
  13. ralfyguy's Avatar
    I used to see the PB Video Chat on my Z10 with particular contacts, but that option went away some time ago. I can still initiate calls from my PB to my Z10, but not the other way around.
    Although I tricked it out: I placed a call to the Z10, but declined and that put a missed call notification in the Hub. I can now just tap on that notification and select "open" and it will call the PB.

    Posted via CB10
    04-09-14 10:00 AM
  14. VR6's Avatar
    Yeah I can't find an easy way to initial the call from BB10. They only way is if PB calls BB10 and then on the call log tap the icon at the bottom to Open, it will call the PB back. Someone write an app for this just to mimic that Open shortcut!

    Attachment 261816
    04-09-14 12:49 PM
  15. AWB70's Avatar
    Err Blackberry perhaps, they were the ones who took the ability away in the first place. It worked fine before the 10.2 update.
    Unless they're too busy putting their software on rival companies devices.

    Posted via CB10
    Q10Bold likes this.
    04-09-14 05:52 PM
  16. Andrew4life's Avatar
    Everyone send BlackBerry an email or tweet to their twitter account.

    I used to be able to contact a PlayBook from my Z10 but now it only shows the "Invite to BBM" option.

    They need to bring BBM to the PlayBook, NOW!

    Posted via CB10
    04-09-14 06:03 PM
  17. ralfyguy's Avatar
    Everyone send BlackBerry an email or tweet to their twitter account.

    I used to be able to contact a PlayBook from my Z10 but now it only shows the "Invite to BBM" option.

    They need to bring BBM to the PlayBook, NOW!

    Posted via CB10
    Same here. In the meantime try the workaround.

    Posted via CB10
    04-09-14 09:57 PM
  18. Rad_Book's Avatar
    I don't understand why you can't find or don't have that option. I have it, and it works perfectly. I'm using a Z30, maybe the Z10 doesn't have that option anymore? Anyone with a Z30 missing the call playbook option?

    Posted via CB10
    04-09-14 10:12 PM
  19. leojzueg's Avatar
    You can make a call from your z10 to PlayBook from the notifications. If a previous call is in notifications. That's how I do it

    Posted via CB10
    04-10-14 12:24 AM
  20. Rjinswand's Avatar
    I'm using a Z10 on OS 10.2.1 and still have the option to initiate a PlayBook Video Chat through the contact app. Receiving calls from a PB works, too.

    It didn't work for a while when I forgot to update one contacts BlackBerry ID email address.
    04-10-14 12:40 AM
  21. VR6's Avatar
    You can make a call from your z10 to PlayBook from the notifications. If a previous call is in notifications. That's how I do it

    Posted via CB10
    But that's not initiating a call. That's replying.

    Posted via CB10
    AWB70 likes this.
    04-10-14 01:53 AM
  22. ralfyguy's Avatar
    But that's not initiating a call. That's replying.

    Posted via CB10
    For us who lost the option to call from the contacts app it is the only way to initiate it.
    Until a few months ago, my contacts that have a PlayBook were stored with the PIN and Video Chat email address and it DID show a button to place a "PlayBook Video Chat".
    Then one day I updated one contact's Avatar and saved it. The option to place "PlayBook Video Chat" disappeared!
    I then tried other contacts and changed their Avatar as well, and every one of them vanished just like the first one.
    I have done everything in the book (restart, reload OS...the works), but nothing ever brought it back again.
    Not even different OS.
    Ever since it only shows the "Invite to BBM" button and nothing else.
    They still can call me, but I need the workaround to call them.

    Posted via CB10
    04-10-14 08:18 AM
  23. VR6's Avatar
    For us who lost the option to call from the contacts app it is the only way to initiate it.
    Until a few months ago, my contacts that have a PlayBook were stored with the PIN and Video Chat email address and it DID show a button to place a "PlayBook Video Chat".
    Then one day I updated one contact's Avatar and saved it. The option to place "PlayBook Video Chat" disappeared!
    I then tried other contacts and changed their Avatar as well, and every one of them vanished just like the first one.
    I have done everything in the book (restart, reload OS...the works), but nothing ever brought it back again.
    Not even different OS.
    Ever since it only shows the "Invite to BBM" button and nothing else.
    They still can call me, but I need the workaround to call them.

    Posted via CB10
    It's looking more and more like BBRY removed this function from the BB10 Contacts app
    04-10-14 08:58 AM
  24. ralfyguy's Avatar
    But why is it still there for some and not for others?

    Posted via CB10
    04-10-14 10:40 AM
  25. VR6's Avatar
    But why is it still there for some and not for others?

    Posted via CB10
    It's only there on an old saved contact. If you try to make a new contact it's not an option.

    Posted via CB10
    04-10-14 10:48 AM
28 12

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