1. dperry360's Avatar
    I'm having issues using the video chat function on my Playbook. When i open the application a message appears stating that "the camera is currently in use by another application. Close the application using it and try again." This message occurs even when I have no other app running. Should I back up my PB and try a security wipe?
    10-09-12 12:08 PM
  2. robsteve's Avatar
    Try rebooting before doing anything drastic. Do you have any Android Apps loaded that may be using the camera?
    10-09-12 12:18 PM
  3. diegonei's Avatar
    How about a reboot first?

    Either turn it off and then back on (a minute interval after it is powered off is advised) or do a 3finger (hold vol+, power, vol-. If you get a clickn, you did it wrong).
    10-09-12 12:19 PM
  4. FF22's Avatar
    Do your cameras (front/back) and video work in other apps or is the problem only in Video Chat?
    10-09-12 12:23 PM
  5. dperry360's Avatar
    I have oovoo side loaded but the camera never worked with that app from the beginning. I just tried to take a photo and the camera app is producing an error code message "error.4003 picture". I can recorded video with the back camera but upon switching to the front it just goes black and freezes
    10-09-12 06:47 PM
  6. dperry360's Avatar
    UPDATE: After doing the 3finiger reboot I can use the back camera in the standard camera app but the front is still no working so that's where the malfunction seems to be
    10-09-12 06:57 PM
  7. diegonei's Avatar
    It can be a hardware issue then... Turn it off for a while and try again. Let's hope it isn't. Did the device fall?
    10-09-12 07:03 PM
  8. dperry360's Avatar
    I can remember one fall but only from about knee high on to carpet. I keep it in the convertible case 100% of the time. This particular one isn't the best for protection but it has sufficed so far.
    10-09-12 07:31 PM
  9. diegonei's Avatar
    Falling can, at the very least, make the internals loose, causing all sorts of issues.

    Consider taking it to be repaired.
    10-09-12 08:26 PM
  10. dperry360's Avatar
    I'm not sure where I would take it. Should I contact RIM and send it to them? Before I go down that road I'll try to downgrade back to 2.0 and see if it that helps
    10-10-12 11:44 AM

Similar Threads

  1. video chat on the playbook
    By aparsonsuk in forum BlackBerry PlayBook
    Replies: 38
    Last Post: 03-30-14, 10:52 AM
  2. Video editing on the PB
    By verticallimit12 in forum BlackBerry PlayBook
    Replies: 5
    Last Post: 08-15-13, 07:51 PM
  3. Which website is best for video chat on the PlayBook?
    By bounce007 in forum BlackBerry PlayBook
    Replies: 16
    Last Post: 06-09-13, 10:59 AM
  4. New app for video chat on the Playbook - 'Searching For Humans'
    By parabay in forum PlayBook Apps & Games
    Replies: 55
    Last Post: 05-17-12, 12:06 AM
  5. A look at video chat on the PB from CES2012
    By traveaso32 in forum BlackBerry PlayBook
    Replies: 4
    Last Post: 01-12-12, 04:24 PM
LINK TO POST COPIED TO CLIPBOARD