My WiFi and BT died, Blackberry help talked me through getting a new software load into the PB. Well, in process of getting started (I now have WiFi on it) I got to the point of needing to put in a set of data including User name, screen name, password, question, etc but it won't accept any of the names I want to use for user name. I am sure they are unique, what am I missing. What are the rules for user name-this for creating a new Blackberry ID.
I don't know if you figured it out yet. After I posted above, I realized that I had a Blackberry ID already when I purchased my Playbook. I am not sure if you can create a Blackberry ID when you first start a new Playbook or if you need to create the ID with a web browser on another computer prior to the start up of a new Playbook, or one that has be reset to factory default.