1. lasm2000's Avatar
    Hi, every time I try to update any app on the playbook I get an error message.

    Let's suppose that I have an app with a pending update:

    Updates system is broken-img_00000200_zpsfd974600.jpg

    Suppose I click on update, then it asks me for my bb account and password, which is weird since I am not buying anything. Anyway, after the account data is provided I get an "Error:35005" message:

    Updates system is broken-img_00000199_zpsf226d18f.jpg

    I have 9 pending updates as of now, so as you can guess it is getting quite annoying. Any suggestions?
    Last edited by lasm2000; 08-24-13 at 03:10 PM.
    08-24-13 02:41 PM
  2. castleruins's Avatar
    Assuming you do have Internet access, you can try rebooting. If that doesn't work you might try clearing your browser cache. Don't know if that will help but it won't hurt.
    08-24-13 03:26 PM
  3. jerryinohio's Avatar
    Yes it's very annoying!!!!!!! The only way around it is to delete the app and reload the updated one.
    08-24-13 09:05 PM
  4. Zildjian71's Avatar
    Want to be happy again, try this...

    1. Tap MyWorld, wait for it to load depending on how much you have.

    2. Tap Refresh List, and wait for this to tell you the list has been refreshed.

    3. Now go back and try the update.

    This has been covered in other threads, somewhere, some place I think.
    FF22 and lasm2000 like this.
    08-24-13 10:50 PM
  5. lasm2000's Avatar
    it has indeed done the trick! Thanks
    08-25-13 12:47 AM

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