Update on Previous PB Issue

Hi,

Last week I was crying for help because I was trying to retrieve email messages and it kept giving me the white screen, black screen with the swirling circle. I am lucky enough to have a Blackberry store in my area, so they showed me how to do a "security wipe" and now it's working like a charm!! Be sure to back up your apps, files pics and music before the wipe.:D

Glad you got it fixed :)

Originally Posted by ldwash

Hi,

Last week I was crying for help because I was trying to retrieve email messages and it kept giving me the white screen, black screen with the swirling circle. I am lucky enough to have a Blackberry store in my area, so they showed me how to do a "security wipe" and now it's working like a charm!! Be sure to back up your apps, files pics and music before the wipe.:D

Where is this Blackberry Store you speak of?!? :eek:

Originally Posted by Thachoc1

Where is this Blackberry Store you speak of?!? :eek:

To the best of my knowledge, there is only one standalone Blackberry store in the US, located near Detroit, and a handful of stores located in various airports, though you probably need a boarding pass and go through security to get to them.