1. CrackBerry Question's Avatar
    I ordered a Playbook from Amazon and have tried both a Bell and Telus SIM card in it and get message MM#6 - this phone has been blocked and cannot be used on the network. I have called support at both Bell and TELUS - they both say they no longer support playbooks and that I have to buy an unlock code. I have tried a few and they all ask for the 15 digit IMEI - but the PlayBook only has a 12 digit serial number. What am i doing wrong? Anyone out there had a similar problem or do I have to security Wipe it first then put the SIM card in?
    06-04-15 03:20 AM
  2. zocster's Avatar
  3. zocster's Avatar
    06-04-15 03:28 AM
  4. BoneMatrix's Avatar
    I experienced the same issue but with a different carrier (UK). The problem for me was that I had tried to use a smartphone SIM when what I needed was a data only SIM. Once that was installed & correct APN details entered all has been fine, excellent in fact.

    BTW, I find the1.5GHz 4G/LTE PB is noticably snappier and smoother than my other 1GHz PB.
    PlayBook UK likes this.
    06-05-15 03:45 PM
  5. themightyshark's Avatar
    Hi,can I ask where you picked up your lte model. Was it a uk retailer
    Thanks

    Posted via CB10
    06-09-15 07:51 AM
  6. BoneMatrix's Avatar
    eBay in Australia ...

    It's got an AT&T logo on the back so I suspect the seller got them as clearing stock from someone/where Nth America...
    06-10-15 04:33 PM

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