1. castoridae's Avatar
    Is there a way to get my 34g playbook to start taking screen shots again?

    Tried it several times and nothing - tried it with the 64g playbook and no problem, so I know I'm doing it right??
    07-14-13 12:15 PM
  2. kbz1960's Avatar
    Reboot? 3 finger salute? Stuck button?
    07-14-13 12:19 PM
  3. Lendo's Avatar
    Reboot? 3 finger salute? Stuck button?
    You know it only take 2 buttons to reboot.
    07-14-13 12:19 PM
  4. DOCTOREVIL8's Avatar
    Try trading in your 34gb for a 32gb model.

    But seriously, odds are you have the 32gb model bridged to a BlackBerry phone. The phone is setup under BES (work phone). The PlayBook will not screen capture under this scenario. Turn off the bridge and the PlayBook can screen capture again.



    Posted via CB10
    07-14-13 12:19 PM
  5. kbz1960's Avatar
    You know it only take 2 buttons to reboot.
    The pb?
    07-14-13 12:28 PM
  6. Lendo's Avatar
    The pb?
    Yeppers, the power and + is all that's needed.
    07-14-13 12:48 PM
  7. FF22's Avatar
    As suggested, try a restart (I've never been convinced if two fingers are as useful as three but obviously it does not require double-jointed knuckles). Also as noted a pb attached to a BES phone will not take a screen shot - SECURITY.

    To fix an issue, try these in order:

    Restart using the Battery Icon and press Restart

    Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.

    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
    07-14-13 01:08 PM
  8. castoridae's Avatar
    Try trading in your 34gb for a 32gb model.

    But seriously, odds are you have the 32gb model bridged to a BlackBerry phone. The phone is setup under BES (work phone). The PlayBook will not screen capture under this scenario. Turn off the bridge and the PlayBook can screen capture again.



    Posted via CB10
    Its not bridged to anything - the playbooks are the only BB devices I have
    07-14-13 01:57 PM
  9. castoridae's Avatar
    As suggested, try a restart (I've never been convinced if two fingers are as useful as three but obviously it does not require double-jointed knuckles). Also as noted a pb attached to a BES phone will not take a screen shot - SECURITY.

    To fix an issue, try these in order:

    Restart using the Battery Icon and press Restart

    Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.
    t
    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
    Hard boot always difficult - Its niw dark w/ o red light on, so did I turn it off instead?
    07-14-13 02:03 PM
  10. FF22's Avatar
    Who cares - does it now take a screen shot?

    If you Press and HOLD the power button for 10-20 seconds, it will generally restart - even from the occasional frozen state.

    The 3-fingers is hard (and maybe unnecessary????)
    07-14-13 03:21 PM
  11. castoridae's Avatar
    Yep, and my word prediction is back! I'm going to take the 64g to Europe, the 32 is beco.ing finiky.
    07-14-13 04:48 PM
  12. FF22's Avatar
    Yep, and my word prediction is back! I'm going to take the 64g to Europe, the 32 is beco.ing finiky.
    Enjoy the trip. The occasional Restart is not that bad, really.
    07-14-13 05:57 PM

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