Stuck on "Software is Up to Date"
I just got my PB yesterday! At first, I could not get past the software update screen . It just wouldn't download past 10mb on the playbook ...SO, I connected it to my Blackberry Desktop Software, restarted it, and a window popped up giving me the option to update.
It took a long time but finally it completed and a window popped up saying I had to disconnect the PB in order to complete process. So I did.
Now, after many re-starts, and even updating for a second time, the PB is stuck on a screen that says "Software Update: Your software is up to date" I can only swipe backwards from there (back to the date/time, wifi, welcome screens)
Can't swipe forward past this "software is up to date" screen! I called Tech Support and they were NO help. They said they have to call me back tomorrow (yea right.)
Anybody have any ideas???