[kbender96]

I am trying to chat with a friend, but my sound isn't working on the video chat app that comes on the blackberry playbook. He can hear me, but I can't hear him. All I can hear is static, with the occasional burst of sound. We are both up to date with the updates, and have tried restarting both of our playbooks. Neither of us are on mute, so its not that. Any help would be appreciated!

[pacoman03]

Sounds like it's more likely a problem on his end, assuming your audio is otherwise working OK, Maybe have him try testing his mic by recording audio using the Voice Notes app.

[FF22]

And to complement that test - you should test if you hear music, video sounds fine on your pb although you probably have.

[kbender96]

I did do that, but I'm not sure if my friend did

[GV2012]

Make sure his microphone icon is not toggled off