1. rozearo's Avatar
    I have tried many things none of which did work but the below method seems to be working at least for me:

    1. Turn off your wifi.
    2. Turn off your palybook for 30 minute.
    3. Turn on your play book and put it on standby mode.
    This should terminate the battery drainage problem

    4. If you want to use the wifi on your playbook, then repet the steps 1-3 after you finish, but if you do not need the wifi keep using your playbook.

    Enjoy and tell me your feedback.
    FF22 likes this.
    04-23-13 03:45 AM
  2. Chaddface's Avatar
    I'm glad you found something that works for you but that really shouldn't be necessary.
    I saw in the other thread you tried a couple of security wipes. Did you ever try to reinstall the operating system(debrick)? It seems to me there is something corrupted in your setup. Looking at Battery Guru from last night, I lost about 4% in the 10 hours mine was in
    standby with all connections on.

    Just a guess but do you have wifi file sharing turned on and have you tried turning it off?
    rozearo likes this.
    04-23-13 06:25 AM
  3. rozearo's Avatar
    I'm glad you found something that works for you but that really shouldn't be necessary.
    I saw in the other thread you tried a couple of security wipes. Did you ever try to reinstall the operating system(debrick)? It seems to me there is something corrupted in your setup. Looking at Battery Guru from last night, I lost about 4% in the 10 hours mine was in
    standby with all connections on.

    Just a guess but do you have wifi file sharing turned on and have you tried turning it off?
    Yes, I have tried to reinstall the operating system (debrick) but it doesn't work
    Also, I turned the wifi file sharing off: still no cure.

    After I tried the above mention method I am loosing 3-4% over 10 hour of standby period!
    04-23-13 06:51 AM
  4. FF22's Avatar
    That sounds like you have done a sufficient amount of testing. What I find interesting personally is that my original 32gig unit also would lose about 20 percent overnight in Standby. I tried a few different things under Rim's direction. I don't think I tried your wifi process. I rma'ed the unit back to Rim and they sent me a new unit. No explanation of what was wrong. But I also have a 64gig unit. It loses very little overnight in Standby and I leave all settings on: bt (although my bbphone goes off overnight), wifi and even wifi-sharing (and my computer remains on overnight).

    So I think there may be some circuit that does not go into what I'd call "proper" standby but you've found something that helps in your case. But it probably should not behave that way. Generally, USERS should not have to turn stuff on/off - Standby should just work.

    But thanks for posting a solution that appears to work.
    rozearo likes this.
    04-23-13 09:16 AM
  5. rozearo's Avatar
    That sounds like you have done a sufficient amount of testing. What I find interesting personally is that my original 32gig unit also would lose about 20 percent overnight in Standby. I tried a few different things under Rim's direction. I don't think I tried your wifi process. I rma'ed the unit back to Rim and they sent me a new unit. No explanation of what was wrong. But I also have a 64gig unit. It loses very little overnight in Standby and I leave all settings on: bt (although my bbphone goes off overnight), wifi and even wifi-sharing (and my computer remains on overnight).

    So I think there may be some circuit that does not go into what I'd call "proper" standby but you've found something that helps in your case. But it probably should not behave that way. Generally, USERS should not have to turn stuff on/off - Standby should just work.

    But thanks for posting a solution that appears to work.
    Do you mean that it must be a faulty hardware?
    Do you suggest returning it to RIM and get a new one?
    taking into your consideration that mine (32GB) is 15 month old!
    04-23-13 09:24 AM
  6. robsteve's Avatar
    I noticed the battery draining on my original PlayBook that I had given to my nine year old son. The drain is related to wifi, but in this case it is the outlook mail causing the problem. I have some DNS blocking setup on the router he uses to connect to the internet and it is set to block access to the Outlook servers. The Playbook must just keep retrying. Turning off the wifi stops this. When I want to give him supervised access to email and some other services, I just connect him to another wifi service and then delete that connection when done.
    04-23-13 09:25 AM
  7. kbz1960's Avatar
    I've never had this issue. I leave bt and wifi on also. Nice you found something to work around your issue.
    04-23-13 09:38 AM
  8. FF22's Avatar
    Do you mean that it must be a faulty hardware?
    Do you suggest returning it to RIM and get a new one?
    taking into your consideration that mine (32GB) is 15 month old!
    The fact that you are beyond warranty might be an issue. Has the unit always had this problem? Had you ever contacted rim about it? I don't know if _YOU_ have a hardware problem. I just don't think that the issue is normal and _I_ don't think you should have to turn wifi off and on to work around it but that seems to work and maybe it's not that hard to do once you get into the scheme of it.

    I guess you can contact them but don't expect too much at 15 months.

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    rozearo likes this.
    04-23-13 09:53 AM
  9. salukifriend's Avatar
    Just turning off WiFi before putting it into standby mode has significantly improved battery life for me.
    04-23-13 10:01 AM
  10. rozearo's Avatar
    The fact that you are beyond warranty might be an issue. Has the unit always had this problem? Had you ever contacted rim about it? I don't know if _YOU_ have a hardware problem. I just don't think that the issue is normal and _I_ don't think you should have to turn wifi off and on to work around it but that seems to work and maybe it's not that hard to do once you get into the scheme of it.

    I guess you can contact them but don't expect too much at 15 months.

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    It deserve a trial, thanks!
    04-23-13 10:25 AM
  11. SEAWARRIOR's Avatar
    i think this may be a rare or isolated issue,,, i leave mine on w/ all peripherals enabled & it may drop 2-4% overnight,,, there's been a couple times i didn't even use for a day & was surprised @ how much battery was left...
    04-23-13 11:00 AM
  12. shaka's Avatar
    My bb is draining overnight even when switched off please help
    05-15-13 07:00 AM
  13. quen-quen's Avatar
    I don't have the wifi enable and get some battery drain in standby. On my case I believe it has something to do with the Bridge.
    05-15-13 07:07 AM
  14. 2ndHalfCor's Avatar
    I took my PB on a road trip and didn't use it all day, but found it almost completely discharged. That started a cycle where there was severe battery drain on standby that I never had before. The only thing that worked for me was a full backup, debrick reload of the OS and then a full restore. Took awhile, but completely fixed my battery drain problem. Mine is back to losing only a few percent over night.
    05-15-13 07:19 AM
  15. FF22's Avatar
    There is generally some loss overnight on standby. That is normal.

    If really off, there should be tiny loss. When turned off, check in a dark room and see that the screen is BLACK and not partially backlighted gray. Wait a few minutes as it can take some time to fully turn itself off.
    05-15-13 09:19 AM
  16. zeratul65535's Avatar
    I experienced massive battery drainage during my first week of having the PlayBook over a year ago. Turns out that since I plugged in too many email accounts and Google calendars, the programs were constantly attempting to sync with the servers. I got rid of most of them, narrowed things down to my main email accounts/ calendars, and the battery live improved significantly.

    Posted via CB10 on Z10
    FF22 likes this.
    05-15-13 10:59 AM
  17. shaka's Avatar
    yes the bb is really off. I noticed it first when in standby and checked to see if all apps were switched off (which they were, especially wifi) and then decided as I was losing battery in standby I would switch off. I can fully charge it and then turn it off overnight and it will be dead again next morning. Mystery
    05-15-13 06:42 PM
  18. jpash549's Avatar
    yes the bb is really off. I noticed it first when in standby and checked to see if all apps were switched off (which they were, especially wifi) and then decided as I was losing battery in standby I would switch off. I can fully charge it and then turn it off overnight and it will be dead again next morning. Mystery
    Assume you don't have Battery Guru which would help check on what might be running in background. Advanced App Manager (free in BB World) might help determine if an app is still running even though you don't see it on the screen. Otherwise the general suggestion is to review your email setup and any other applications with settings for periodic notifications. They can wake up your system and it will try to get your wireless going. With everything shut down but Battery Guru and in Airplane Mode , I use only 2 or 3% of the charge overnight.



    Sent from my Nexus 7 using CB Forums mobile app
    05-15-13 07:18 PM
  19. shaka's Avatar
    yes the bb is really off. I noticed it first when in standby and checked to see if all apps were switched off (which they were, especially wifi) and then decided as I was losing battery in standby I would switch off. I can fully charge it and then turn it off overnight and it will be dead again next morning. Mystery
    There is generally some loss overnight on standby. That is normal.

    If really off, there should be tiny loss. When turned off, check in a dark room and see that the screen is BLACK and not partially backlighted gray. Wait a few minutes as it can take some time to fully turn itself off.
    05-15-13 08:30 PM
  20. jpash549's Avatar
    yes the bb is really off. I noticed it first when in standby and checked to see if all apps were switched off (which they were, especially wifi) and then decided as I was losing battery in standby I would switch off. I can fully charge it and then turn it off overnight and it will be dead again next morning. Mystery
    As I now understand it now you are completely shutting it off either by use of the button or the on-screen shut down button. Then in the morning when you start up you go through the 3-4 minute reboot. If this is what is happening and you are losing the charge overnight sounds like you need to call RIM. There should be essentially be no loss in overnight shutdown.
    05-15-13 10:06 PM
  21. FF22's Avatar
    I would again, add, check that the screen is BLACK in a dark room. Just the other day, someone noted that their pb screen was still showing light even after turning it off using the battery icon and/or power button.
    05-15-13 11:19 PM
  22. jpash549's Avatar
    I would again, add, check that the screen is BLACK in a dark room. Just the other day, someone noted that their pb screen was still showing light even after turning it off using the battery icon and/or power button.
    What did they do about the problem?
    05-15-13 11:24 PM
  23. FF22's Avatar
    What did they do about the problem?
    I don't recall if they resolved it. The suggestion was to make sure NO android or other apps were running hidden (no icons showing but still running). But I think if the pb does not really turn off, it might be a hardware issue. But reinstalling the entire OS might be something to try.
    05-15-13 11:55 PM

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