1. Twilight9393's Avatar
    My playbook wont reboot to the main screen. Keeps playing the berries. I bought it new in mid Sept. Is there warranty and where do I go? Can I fix it myself using the backup on my computer?
    11-16-13 01:15 AM
  2. Chaddface's Avatar
    You can try a reboot by holding the power and volume + buttons until the screen goes blank. Or as F2 would say...
    There is a one year warranty.

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)
    11-16-13 07:43 AM

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