Originally Posted by
BluesHarp9 You are not alone...GlobalWare is the company engaged in product Non-fulfillment and customer No-service, and even though they share a website and corporate logo with Blackberry/RIM, the latter distanced themselves from GW when things went FUBAR on Black Friday by replying to complaints with "Not our problem: You bought from a third party vendor." Information has been spotty, conflicting and inconsistent, if not non-existent. Not even a few honeyed lines of ***-covering corporate-speak nonsense, but I suppose that is actually a rare blessing. I have no idea why I still am attempting to obtain this device after this circus of incompetence, but at this point, I guess it is a sort of macabre lottery. One hopes the product is better than the rather frightening attempts to NOT sell it to you. Black Friday, indeed.