- Upgraded my playbook to version 2.0.1.358, everything work fine until two days ago, I have got problem with the screen.
The whole screen looks like grayed out even maximum backlight brightness, and it got the ghosting of the previous images. I try reboot/shutdown my playbook many time, it still there. Finally I did a wipe and reinstall the latest OS, but the ghostly images issue still remain.
Google this issue, I found I am not alone. There have few people have same issue.
Playbook Screen Ghosting Problem
Trouble with PB screen
Blackberry Playbook Bugs
I will contact RIM tonight.Last edited by edabgmc; 04-25-12 at 05:57 PM.
04-25-12 03:56 PMLike 0 - I have minor ghosting that happens on splash screens, particularly grey ones. It's temporary, and goes away for awhile after I reboot, it seems whenever I do cpu intensive things is when it starts showing up. It's not a problem for me really, just hope it doesn't get worse!
It also doesn't show up on screenshots, so I don't think it's hardware issue.
So far so good!04-25-12 05:45 PMLike 0 - Any further update on this issue? My son's 16GB PB has been having this same issue since he updated to to latest software update a few weeks ago.
What have you other folks been doing about it? I have read in some other forums that RIM needed to be contacted by owners of units displaying this problem.
Any further update appreciated.05-06-12 08:47 PMLike 0 - On the phone right now with RIM support. The agent I am speaking to says they are receiving numerous complaints about this problem. Sometimes a security wipe fixes it, sometimes a software reload fixes it, but sometimes nothing works. Waiting to see what the next steps are going to be. (On a side note, this on hold music is terrible!!)05-07-12 06:03 AMLike 0
- Mine did this too, but only after leaving battery guru running on the screen all day(wanted to recalibrate the battery). I could see what looked like a faint 88% all the time, reboot or OS reload didn't fix it so I just ignored it for a couple days. When it wouldn't fix itself I got an app(forget what it was called now) that was supposed to fix stuck or frozen pixels, ran that for a while and all is good now.05-07-12 06:42 AMLike 0
- On the phone right now with RIM support. The agent I am speaking to says they are receiving numerous complaints about this problem. Sometimes a security wipe fixes it, sometimes a software reload fixes it, but sometimes nothing works. Waiting to see what the next steps are going to be. (On a side note, this on hold music is terrible!!)
Which reminds me, I have to call back to report on my further experiments (my is battery power on standby).05-07-12 08:58 AMLike 0 - Any further update on this issue? My son's 16GB PB has been having this same issue since he updated to to latest software update a few weeks ago.
What have you other folks been doing about it? I have read in some other forums that RIM needed to be contacted by owners of units displaying this problem.
Any further update appreciated.
I have already tried many of the options to save my playbook, include downgrade to OS 2.0.0.7971, but the ghosting image still there, and I don't want take too much time with supporter to do that again.
I still suggest anyone that have this issue please don't hesitate to contact RIM, get your PlayBook fixed as soon as possible.05-07-12 10:25 AMLike 0
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Screen got the ghosting of the previous images
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