01-04-12 02:42 PM
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  1. louzer's Avatar
    Sent an email on 10/29. Received a reply on 11/7. The reply says:

    We have received all you information and it has been approved as of 10/06/2011 for your voucher. It will take 6 to 8 weeks to receive your $100 MasterCard.

    The 6to 8 weeksis consistent with theterms and conditions of the rebate offer and is a pretty standard timeframe for rebates in general. That puts me somewhere between 11/17 and 12/1. We'll see what happens then.

    EDIT - I can't wait for a spellcheck utility for the Playbook. Until then I'm leaving my typos in protest.
    11-07-11 04:28 PM
  2. dennie82's Avatar
    6 to 8 weeks to get the MasterCard, just the perfect time for me, because it would be around Boxing Day here in Canada.
    11-07-11 06:23 PM
  3. 0100010's Avatar
    i contacted them. they told me my application was approved but it would take them another 6-8 weeks to send the gift card. mine was submitted on sept 22.
    Ditto, but mine went in on 9/14 I think.
    11-07-11 10:32 PM
  4. kitesurfer's Avatar
    I received my back, actually pretty quick. I did it online, I had the option to receive a credit card or check. I went with the check, don't care for those rebate credit cards.
    Last edited by DJR; 11-07-11 at 11:17 PM.
    11-07-11 11:15 PM
  5. SumthinNew's Avatar
    I received my back, actually pretty quick. I did it online, I had the option to receive a credit card or check. I went with the check, don't care for those rebate credit cards.
    Which online rebate site did you use?
    The check option was not presented when I applied at the Blackberry Playbook rebate website!
    vzw8830 likes this.
    11-08-11 06:30 AM
  6. dennie82's Avatar
    I received my back, actually pretty quick. I did it online, I had the option to receive a credit card or check. I went with the check, don't care for those rebate credit cards.
    You sure that we're talking about the same rebate?
    11-08-11 07:47 AM
  7. dfb8085's Avatar
    Which online rebate site did you use?
    The check option was not presented when I applied at the Blackberry Playbook rebate website!
    BlackBerry PlayBook Back-At-School Offer
    11-08-11 08:55 AM
  8. SumthinNew's Avatar
    ^ My question was what website did DJR use to redeem the rebate in a form of a "check" rather than the 100 prepaid MC.
    11-08-11 12:36 PM
  9. mikeplus1's Avatar
    Thank God my rebate is through Staples and not RIM!
    Yep me too! Got my Staples prepaid VISA card in less than 4 weeks and spent it in less than 4 minutes, lol.
    11-08-11 01:08 PM
  10. kitesurfer's Avatar
    sorry guys, I used the Staples rebate.
    11-10-11 12:45 AM
  11. racemanfl's Avatar
    Finally the website has updated to

    We have received all you information and it has been approved for your voucher. It will take 6 to 8 weeks to receive your $100 MasterCard from date your information was approved.

    Still another 6-8 weeks I guess. Its already been 9 or 10 weeks hopefully some day it will come. I have 2 submitted and they both say the same thing
    11-17-11 06:03 AM
  12. racemanfl's Avatar
    Rebate status now says rebate was approved on 10-6 and the other one on 10-7 Hopefully the Mastercards will be here this week
    11-21-11 05:07 AM
  13. Mr.Conviviality's Avatar
    I did not get an update reply to 2 emails sent over the last few weeks but hit the link to check on the status update and saw this:

    "We have received all you information and it has been approved as of 10-17-2011 for your voucher. It will take 6 to 8 weeks to receive your $100 MasterCard from date your information was approved."


    Based on that spelling, I'm guessing they typed their replies on a playbook
    11-21-11 02:56 PM
  14. racemanfl's Avatar
    Out of the blue came an email from RIM rebate status

    We have received all you information and it has been approved as of 2011-10-06 for your voucher. It will take 6 to 8 weeks to receive your $100 MasterCard from date your information was approved.



    Please contact customer service at PlayBook@twsmail1.com.
    11-24-11 07:24 AM
  15. robsteve's Avatar
    I got the same email this morning.
    11-24-11 07:54 AM
  16. jonqdoe's Avatar
    Has anyone received this yet? Mine was approved almost 10 weeks ago and nothing.
    12-10-11 06:48 AM
  17. DustBow's Avatar
    Has anyone received this yet? Mine was approved almost 10 weeks ago and nothing.
    me too, mine was approved in early October - that's a lot longer than 6-8 weeks ago....was hoping to use that card for some Christmas splurging.....
    12-14-11 09:00 AM
  18. diamondj's Avatar
    I called last week and this lady told me that they were having some problems with them something about the mastercard being approved for use in Canada and the US, i didn't quite understand it all, but she said that i should be getting an email at the end of last week but i never did. I called this morning and left another message. Here is her contact info. for those who would like to call.
    Margaret Ann Schneider
    Development Coordinator
    800-527-4700 ext. 226
    12-14-11 11:22 AM
  19. dfb8085's Avatar
    got email from rim today that both my rebates had been approved and should go out in tomorrow mail
    12-14-11 09:08 PM
  20. smiththethunder's Avatar
    I also got a reply from Margaret thanking me for my patience . The email said I would be getting the card soon. Not sure, what they mean by soon
    12-15-11 01:11 AM
  21. dfb8085's Avatar
    well I still don't have my rebates. My wife sent yet another follow up email about 2 weeks ago and nothing. I guess I will have to travel to waterloo to get my money This is a bunch of crap. Mine has been sent in since september. I'm already on the fence about ready to jump ship and rim sure is pushing me. apple or android looking better all the time just to prove a point to these people.
    12-28-11 09:49 AM
  22. SumthinNew's Avatar
    Definitely another marketing failure by RIM.
    Regardless of the rebate being processed by another firm, RIM should be following up to ensure full customer satisfaction.
    12-28-11 10:01 AM
  23. dfb8085's Avatar
    YEA!!! I received my 2 rim rebates debit cards in the mail today. All is right with the world again
    12-29-11 07:36 PM
  24. mc21's Avatar
    finally got mine today too
    12-29-11 08:01 PM
  25. louzer's Avatar
    Mine just came in the mail. Maybe I'll use it to buy another Playbook!
    12-31-11 11:57 AM
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