01-04-12 02:42 PM
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  1. dfb8085's Avatar
    has anyone that applied for the rim rebate when they bought their PB received it as of yet?
    10-26-11 09:22 AM
  2. nomi1978's Avatar
    I followed up and they said it takes 14 days for them to provide a status on the rebate. I sent it in October 14th so I am patiently waiting. I hope I don't get screwed, I have 3 rebates pending.
    10-26-11 09:47 AM
  3. dennie82's Avatar
    No not yet, pretty sure it's been more than 14 days now since I mailed out the required papers. Judging from how they do business, expect 2-3 months delivery time.
    10-26-11 09:55 AM
  4. ferganer's Avatar
    i contacted them. they told me my application was approved but it would take them another 6-8 weeks to send the gift card. mine was submitted on sept 22.
    10-26-11 10:06 AM
  5. AbstraKt's Avatar
    I was wondering about this as well. Submitted mine on the 20th of Sep. (almost 28 business days ago) and have yet to hear anything. Needless to say, I, too, have lost most confidence in RIMM's ability to abide by a timeline.
    10-28-11 10:07 AM
  6. KMDubya's Avatar
    I submitted mine on the last day. Not a peep yet.
    10-28-11 10:14 AM
  7. racemanfl's Avatar
    I emailed asking for an update 3 days ago and no response from then yet?????
    10-29-11 06:03 AM
  8. KOOLWATER's Avatar
    Thank God my rebate is through Staples and not RIM!
    10-29-11 07:25 AM
  9. dennie82's Avatar
    I emailed asking for an update 3 days ago and no response from then yet?????
    I emailed them 3 times, the first one was about 2 weeks ago. Still no reply to any of my emails. Great customer service eh. Make me wondering why they bother to give us the email address for that.
    10-29-11 10:37 AM
  10. louzer's Avatar
    This is not RIM. The rebates are handled by a 3rd party marketing firm. These are the same people who caused about a month delay for developers to receive their playbooks around launch.
    10-29-11 12:25 PM
  11. SumthinNew's Avatar
    ^It is RIM, they hired the 3rd party firm and should be following-up.
    Don't play the blame game and pass the buck!
    This is again, lack of customer focus and leaving us to hang and dry!
    And the stupid "status" website...The same generic information for everyone. What is the point of that
    10-29-11 04:42 PM
  12. raysivley's Avatar
    what are you guys talking about? am I out of the loop
    10-30-11 12:34 PM
  13. dennie82's Avatar
    RIM was offering a $100 rebate on every Playbook purchased between Sept 7-22. We're talking about the rebate.
    10-30-11 12:50 PM
  14. TaZ52083's Avatar
    I missed that time for rebate
    10-30-11 01:24 PM
  15. racemanfl's Avatar
    After 3rd email I got this response

    We have received all you information and it has been approved as of
    10/06/2011 for your voucher. It will take 6 to 8 weeks to receive your
    $100 MasterCard.

    So maybe in another 3-4 weeks it might be here
    11-01-11 05:12 AM
  16. dagerlach's Avatar
    Doesn't that sound like RIM.....Offer something grand, deliver it partially finished 6 months later and not exactly as described. Caveat Emptor!!

    Good luck with your rebate. Most people do not complete their rebate application on-time nor do they follow the instructions as specified. Even if they make it through each rebate gate, they fail to use all the money on their MasterCard.

    Best of luck with your Playbook rebate!
    11-01-11 05:48 AM
  17. dennie82's Avatar
    Received news from the rebate company, my applications have been approved and they will be sending out the MasterCard in about 6-8 week times.
    11-01-11 08:35 AM
  18. AbstraKt's Avatar
    For you other 1SaleADay/eBay people:

    Sorry to inform you but your submission was denied because E-bay is a resale location and not an authorized retailer of BlackBerry PlayBooks.



    Margaret Ann Schneider

    Development Coordinator

    The Wireless Source, a Clover Holding Company

    794 Industrial Court

    Bloomfield Hills, Mi 48302



    800-527-4700 ext 226

    248-335-0440

    248-335-4264 Fax
    11-01-11 08:43 AM
  19. dfb8085's Avatar
    Anybody got a email address to check status of rebate

    Posted from my CrackBerry at wapforums.crackberry.com
    11-02-11 10:49 AM
  20. racemanfl's Avatar
    11-03-11 06:11 AM
  21. Mr.Conviviality's Avatar
    I was just about to start a new thread on this.

    I'm still waiting for a status update email request I sent 2 days ago.

    this really is balls service and yes, rim's on the hook for my discontent.

    if I have to wait another 2 months for the $100 I'm gonna get pissed...
    11-03-11 01:19 PM
  22. dfb8085's Avatar
    believe it or not i got a response in about 3 hours saying mine was approved on 10/14 and to expect my refund in 6 to 8 weeks
    11-03-11 08:37 PM
  23. Mr.Conviviality's Avatar
    6 days... still no reply.

    11-07-11 10:38 AM
  24. rcheung135's Avatar
    For you other 1SaleADay/eBay people:
    This sounds like rebates are being done through 3rd-party companies as opposed to being served directly from RIM.
    11-07-11 10:50 AM
  25. KMDubya's Avatar
    I mailed mine 6 weeks ago and it's still being processed. I'll probably get it around the same time as the 2.0 release.......
    11-07-11 03:32 PM
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