1. jadewinter's Avatar
    Upgraded system to 2.1, moments ago, downloaded all voice files to PC. Now VoiceNotes does not work. No touch sensitivity across all screen. I copied a voice file from the PC to the Playbook voice folder and I see that within VoiceNotes I can delete a VoiceNotes file.

    What do I do anybody? Thx
    10-20-12 08:36 PM
  2. FF22's Avatar
    Is that the only app having trouble? Other apps work fine?

    To fix an issue, try these in order:

    Restart using the Battery Icon and press Restart

    Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.

    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
    jadewinter likes this.
    10-20-12 10:59 PM
  3. jadewinter's Avatar
    Great! Thank you! I shall add those actions to my armory and make sure I give more detail next time anything happens. Last night I "cured" the problem by loading all my Playbook personal data files to my PC and doing what I learned was a "Factory Reset." or something like that. Anyhow it worked, VoiceNote now works and I am up and running. Thank you for taking the trouble to write. I really appreciate that.
    10-21-12 09:45 PM
  4. FF22's Avatar
    Glad to hear you got things working again.
    10-21-12 11:53 PM

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