[martinbowden]

Sounds like a stupid comment but it looks like its upside down the cable I mean

[Dave Bourque]

It only fits that way martin I've tried both ways.

Sent from my BB10 smartphone.

[jpash549]

Nope didn't work. But here are some pics.
Attachment 170021
Attachment 170022

Sent from my BB10 smartphone.

Your picture shows you have it plugged in wrong.

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[Dave Bourque]

Are you sure?

Sent from my BB10 smartphone.

[FF22]

Can you shoot a picture of the usb port? How's the a very thin "board" (connector) that slips into the usb cable plug. It is very close to the bottom of the pb's usb port and can get BENT or slanted downward (or maybe upward) if the usb plug in accidentally inserted upsidedown (which is easy since the port is square and not trapezoidal). If so bent/slanted, the usb plug will not make appropriate contact.

That connector board is so close to the bottom (screen upward), that is almost looks like it is on the bottom. It does not take much pressure to bend it. The usb port on the pb is rectangular. If you look at other micro-usb ports, they are tapered and only accommodate a usb plug ONE WAY. The one on the pb was intended to allow usb-on-the-go and is much more squarish and can unfortunately accommodate a micro usb plug upsidedown. The attached picture does not even show how close it sits to the bottom. But it should be flat across the port and not sloped at all.

[Dave Bourque]

I can't even plug it in the other way

Sent from my BB10 smartphone.

[Dave Bourque]

Can you shoot a picture of the usb port? How's the a very thin "board" (connector) that slips into the usb cable plug. It is very close to the bottom of the pb's usb port and can get BENT or slanted downward (or maybe upward) if the usb plug in accidentally inserted upsidedown (which is easy since the port is square and not trapezoidal). If so bent/slanted, the usb plug will not make appropriate contact.

3 pics posted already

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[jpash549]

Are you sure?

Sent from my BB10 smartphone.

Yes read the manual and see other posts. See attached Knowledg Base Article. Hope your Rapid Charger that attaches to the magnetic port gets there soon.

http://btsc.webapps.blackberry.com/b...ListHelperImpl

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[FF22]

See my picture above (my posting got repeated!!!). That red outlined port - the connector should be LEVEL or parallel to the tops and bottom of the port. NOT bent.

But it could be you do have an electronically damaged port and not a physically damaged port.

[Dave Bourque]

See my picture above (my posting got repeated!!!). That red outlined port - the connector should be LEVEL or parallel to the tops and bottom of the port. NOT bent.

But it could be you do have an electronically damaged port and not a physically damaged port.

Hmm can I bend it back straight ??

Sent from my BB10 smartphone.

[Dave Bourque]

Sent from my BB10 smartphone.

[Dave Bourque]

SUCCESS !!


Sent from my BB10 smartphone.

[FF22]

Here's a shot of the micro-usb on my 9930. See the much more tapered top. It is a trapezoid. It would be very hard to plug in the usb plug wrong. The one on the pb is rectangular. And from reports here, quite a number of people have plugged in the plug upsidedown and bent that connector board.

[jpash549]

When you get enough power go to help and see the item Battery and power. Look at charge your tablet and I quote " Connect the Blackberry Playbook to your tablet with the Blackberry logo facing upward and the USB icon facing downward.". The port may already be damaged. By standard the USB icon should always be on the long side of the male trapezoidal plug.

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[martinbowden]

Lol I did say it was upside down this is why I love forums amount of times I've been stuck and a forum has helped me

[Dave Bourque]

So it goes red, green green green??

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[FF22]

SUCCESS !!


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SUCCESS! Yes!!!!

Most recommend using some non-conductive PRY bar like a toothpick or those plastic cell phone pry openers.

Glad you succeeded. Just in the last two weeks, I went out and purchased a WHITE nail polish and have placed WHITE GLOBS on the "top" surface of most of my micro-usb plugs and for good measure the top of my micro-HDMI plugs.

[Dave Bourque]

Lol I did say it was upside down this is why I love forums amount of times I've been stuck and a forum has helped me

Problem was that the middle pin inside wasn't straight so it wouldn't fit that way

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[martinbowden]

At least your up and running now .been using mine as a movie player since I recently found a descent app for movies

[Barracuda7772]

At least your up and running now .been using mine as a movie player since I recently found a descent app for movies

what app is that

[jpash549]

And here is the manual URL.

http://docs.blackberry.com/en/smartp...layBook+tablet

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[FF22]

When you get enough power go to help and see the item Battery and power. Look at charge your tablet and I quote " Connect the Blackberry Playbook to your tablet with the Blackberry logo facing upward and the USB icon facing downward.". The port may already be damaged. By standard the USB icon should always be on the long side of the male trapezoidal plug.

Sent from my Nexus 7 using CB Forums mobile app

FORGET that standard!!!!! It may be a standard but it is NOT definitive. I'd look for the shape an not some arbitrary embossing. And I just found two micro-usb cables where that usb-symbol is on opposite sides!! The official bb-one has it like you noted. Another I think I got from Monoprice (long cable) is just the opposite embossing.

[Dave Bourque]

Also the charger I got from the ebay retailer was this



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[martinbowden]

what app is that

KalemSoft it's �5 but the best fiver I've spent use the playbook for movies more then the ipad mini now

[jpash549]

FORGET that standard!!!!! It may be a standard but it is NOT definitive. I'd look for the shape an not some arbitrary embossing. And I just found two micro-usb cables where that usb-symbol is on opposite sides!! The official bb-one has it like you noted. Another I think I got from Monoprice (long cable) is just the opposite embossing.

Don't believe the embossing requirement is arbitrary. Have to admit I haven't looked at the official standard and was basing my standard comment on Wikipedia which wouldn't hold up in court. Don't know about your monoprice cables but plan to look at my collection and see if I have exceptions like you do. If it is truely a standard it should be followed. Symmetry breaking may be allowed in Physics and Biology but it can be dangerous in engineering.