[27325]

When I hook my Playbook to the PC via Desktop I can backup so it is connected but I get the above message when trying to view files. I am unable to move any files on to the PlayBook. I have made sure File Sharing is turned on on the PlayBook. Also, when I connect my Bold to the PC I can see the files on it but not the files on the SD card.

Any assistance would be appreciated.

[bigaone22]

Did you ever get the file transfer issue sorted out with the playbook? i am having the same problems, i'm at the end of my knowledge

[Daruba]

I have the same problem and certain that it is a computer problem and not a PB problem. My problem is not solved yet, but this might work for you: (as it did for others):

- File sharing on PB must be on
- Turn WIFI sharing off
- Protect File sharing on PB with a password
- In RUN > MSCONFIG > SERVICES > "Tcp/ip netbios helper" MUST BE enabled (and restart computer)

Good luck!

[bigaone22]

Thanks it worked just figured out how to enable the service, #now #transferring #files to my #PlayBook

[oldron]

Tcp/ip netbios helper is already enabled on my PC but I still get the error message. I have just run a Playbook backup to my PC so I know they recognise each other. As soon as the backup is done, try to access Files in the Desktop software and get this message.