1. Crowezine's Avatar
    As I recently started sortig out my box and adding files, I encountered a problem on Box.com's app for PlayBook. When I open it up, this alert pops up (as pictured). If I close the alert, the app works fine - I can download, upload & whatever. But Has anyone got the solution for this pop-up? It makes me think that there's something wrong with either my device or the app.

    Problem with Box-img-20130103-00008.jpg

    It Says, "e_referrer_code_not_found".
    01-03-13 05:55 AM
  2. lunaticwithin's Avatar
    Have you deleted and reinstalled the app to see if you still see the error?

    If you do have you contacted the developers of the app?
    01-03-13 06:54 AM
  3. ingeniumed's Avatar
    Would be a good idea to delete and re-install the application before messaging the developers of the application (who btw are very responsive and helpful)
    01-03-13 01:02 PM
  4. Crowezine's Avatar
    Yeah. I tried that initially, and I've also contacted mobile help for Box.
    01-03-13 01:06 PM
  5. GregD31's Avatar
    Sideload the Android Box app, I think it has better functionality than the Blackberry version. Options to create documents. This is version
    Attached Thumbnails Problem with Box-img_00000086.jpg   Problem with Box-img_00000087.jpg   Problem with Box-img_00000088.jpg  
    Last edited by GregD31; 01-03-13 at 10:08 PM.
    01-03-13 09:36 PM
  6. ralfyguy's Avatar
    What's better on the Android version?

    BTW, I just pulled up the app and get the same error.
    01-03-13 09:41 PM
  7. GregD31's Avatar
    What's better on the Android version?

    BTW, I just pulled up the app and get the same error.
    I also had the error.
    Attached Thumbnails Problem with Box-img_00000089.jpg  
    01-03-13 09:59 PM
  8. BB_Bmore's Avatar
    Could this be an issue with .1314 ? Anyone have a lower os who can check?

    Sent from my BlackBerry by Choice using Tapatalk
    01-03-13 10:30 PM
  9. axllebeer's Avatar
    I actually just got the same error and everything as described above. Strange, I never have has this before.
    Attached Thumbnails Problem with Box-img_00000027.jpg  
    01-03-13 11:46 PM
  10. gwinegarden's Avatar
    I also get the pop-up, but it does not appear to impact the app.
    01-04-13 10:54 AM
  11. Crowezine's Avatar
    I knew it wasn't just me. I got a reply from Box when I emailed them, and they said this.

    "Sorry for the confusion that's causing. I have confirmed the issue filed a bug about this with our engineering team to see what's causing the problem and that fixed. I will let you know as soon as we get an update."
    01-05-13 11:17 AM
  12. Tha.Housewife's Avatar
    anything yet? frustrating
    01-05-13 01:30 PM

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