1. JerBru's Avatar
    Print to go is an amazing business app.

    Mine has stopped working.

    Windows XP pro worked very well before.

    Now when I Print to Go a document nothing happens. PC and PB on wifi.

    Comments?
    05-03-13 09:52 PM
  2. FF22's Avatar
    Print to go is an amazing business app.

    Mine has stopped working.

    Windows XP pro worked very well before.

    Now when I Print to Go a document nothing happens. PC and PB on wifi.

    Comments?
    Mine stopped working suddenly, too. No idea why. I ran the Install again and it worked after providing whatever initialization it required again.
    05-03-13 10:17 PM
  3. Unbiased Tech's Avatar
    I was having this problem about a week ago and it was irritating, but I found that going to BlackBerry's website and manually reinstalling it and it was working

    Posted via CB10
    05-04-13 01:43 AM
  4. antonio crawley's Avatar
    if you disable your security whilst installing this can also do the trick there as been issues especially with avg,it worked for me! good luck.
    05-04-13 07:19 AM
  5. Jim McDowall's Avatar
    I am having this problem with a WEP key security on my router.
    removed driver from PC and APP from playbook, then re-installed on both, still not working
    06-06-13 04:39 PM
  6. Jim McDowall's Avatar
    Got print-to-go working by selecting the option that you have more than 1 playbook associated with the account. Then enter the specific hardware address of the device.
    Working once again.
    FF22 likes this.
    06-10-13 10:55 PM
  7. Thunderbuck's Avatar
    The problem I'm encountering may or may not be related. What's happening to me is that none of my previous P2G documents are showing up on my device when I open the app. All folders show empty.

    Went to use P2G on a document this morning. The dialog showed that the app was able to contact my phone, and claimed to have sent the document, but it's not visible on the phone either in P2G or in Adobe Reader.
    06-12-13 01:51 PM
  8. Jim McDowall's Avatar
    A new install on a Windows 8.1 system. When the program launches Where I would next see the device information and log in using my Blackberry ID, I get "Navigation to the webpage was canceled". I click the refresh the page link and get "This page can’t be displayed
    Make sure the web address https://ptg.blackberry.com is correct.
    Look for the page with your search engine." I can not open the above url in a browser.
    The AV running on the system says that PTG has full access to the internet.
    07-18-14 11:44 AM

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