1. seadug's Avatar
    I have a blue screen and can not get my playbook to turn on. I have tried holding down the power and volume buttons at the same time with no luck. Am I missing something? The battery was fully charged when this happened.
    03-07-13 12:04 AM
  2. FF22's Avatar
    To fix an issue, try these in order:

    Restart using the Battery Icon and press Restart

    Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts. The RED led does not appear immediately in this process - leave it for that 20-30 seconds.

    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.

    If that does not work, report back and we can post Debrick.
    03-07-13 12:57 AM

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