same thing with mine. The initial usb driver failed to install,but the wifi file transfer worked. now neither works. i have a 32 gb playbook that only has that stupid pete yorn song on it!!!
spent 2 hrs on the phone with rim..... wasted time. the first person told me that the playbook doesnt support connecting to any computer... i made her check and she said that it actually will connect to a computer and then she transferred me to a more knowledgeable department... i couldnt complete the call because i had a class starting so they put my ticket on hold until i can call back...
tech support knows less than us right now.... great... lol
Posted from my CrackBerry at wapforums.crackberry.com
one alternative
is to go to run menu on your PC (start menu). type \\192.168.1.5
(except use your playbook's actual IP address (it's in the playbook settings and you need to make sure file sharing is on as well)
This will bring up a explorer window pointing at your playbook and you can drag and drop files wirelessly!
<if this is confusing just ignore - just showing an alternative for anyone who doesn't mind tyoing an IP address!)
Last edited by MisterMe11; 04-20-11 at 03:45 PM.
Reason: correct it
i had that workin last night. today it stopped. i just get a message that it could not connect to that ip address and it gives me an option to diagnose (no help). The playbook and computer are bothon the same network also
Posted from my CrackBerry at wapforums.crackberry.com
i will try more when i get home, i think it might be my work computer being crazy, and wifi sharing i don't have turned on since it's a corporate wifi. Thx
It shows up as a drive (Z: in my case) for me when connected using USB.
When I connected the PB using USB it was installing drivers, until it told me drive Z: is now mapped and available. Full automatic.
Hey, for anyone still having problems, the way I fixed mine (after much cussing, some crying) was thus:
Go the Devices and Printers, check to see if there is an "unspecified device" referred to as a RIM network device. Troubleshoot that. Worked for me on Windows 7.
Just another option. Hope I help even just one person.
If the BlackBerry� PlayBook™ tablet is not able to connect with BlackBerry� Desktop Software, it could be caused by the BlackBerry PlayBook Driver not being loaded correctly or disabled.
To check:
On a Windows� XP Service Pack 3 based computer:
Navigate to Start -> Control Panel -> System -> Hardware -> Device Manager -> Network Adapters.
The BlackBerry PlayBook should be listed as a Research In Motion Network Device.
If it says disabled then simply Right Click and choose Enable.