Playbook won't connect to dsktop manager or BlackBerry Link
I have a 16gb playbook running OS 2.1.0.1526 and I am changing to a 64gb playbook, when I connect the playbook to desktop manager of BB Link it says it cannot communicate with the device. The new playbook connects perfectly, I have tried the following:
1) Turning off wifi and bluetooth
2) enabling development mode
3) ensuring file sharing is on
4) used different usb cables
I am worried that the only way to solve this is a security wipe, which will lose all my data. Apart from uploading evrything to box I am stumped. Anybody had similar problems, or more importantly has anyone solved this problem before!?