1. original.woodster's Avatar
    Does anyone have the number for Blackberry customer support here in the UK? Really struggling to find the number for them. Blackberry in the U.S. have an out of warranty number which they charge $50, but can't find my local number. Don't want to replace it just yet, just over 2 years old still going strong.
    04-22-14 06:24 AM
  2. anon(5597702)'s Avatar
    Support is limited (if nonexistent) at this point. Others have experienced the USB port issue; the best solution is to go with the rapid travel charger:

    kbz1960 and Gooseberry Falls like this.
    04-22-14 06:33 AM
  3. PlayBook UK's Avatar
    tel 01753 667000

    PlayBook UK BBM Channel C001CB4A1
    Gooseberry Falls likes this.
    04-22-14 08:31 AM
  4. original.woodster's Avatar
    I'll phone them tomorrow, see what happens if anything. If not that charger is a steal at just over a tenner. Does it use a different port than the usb wall charger?

    Is it possible to get Blackberry to do repairs on the Playbooks?
    04-22-14 02:45 PM
  5. malgpz900's Avatar
    Does it use a different port than the usb wall charger?

    Yes the 3 pins.
    04-22-14 04:05 PM
  6. J English Smith's Avatar
    Yeah, you've really got to baby that port. So easy to break it.

    The rapid charger works well as long as you don't need to synch it with desktop...
    04-22-14 04:08 PM
  7. Jon Ryder's Avatar
    You will have to use a wifi sync program along with the rapid charger. Had to do this with my wife's Playbook

    Posted via CB10
    04-22-14 11:49 PM
  8. original.woodster's Avatar
    The Playbook is my mother-in-law's and technology isn't her friend. Since we bought it her 2 years ago, she never puts it down. Its a massive pain in my backside lol, as when things don't go right, I have to fix it.
    04-23-14 02:56 AM
  9. GV2012's Avatar
    Don't waste your time with the old USB and save your sanity by buying the magnetic rapid charger. Trust me -its a must have for anyone owning the playbook
    04-25-14 03:19 PM
  10. original.woodster's Avatar
    Ordered it on Wednesday, arrived on Thurs, using the link provided, excellent product, the pogo pin charger is really good no fussing about at night trying to find the port etc.
    anon(5597702) likes this.
    04-25-14 04:03 PM
  11. dangerousfen's Avatar
    The pogo pin charger is a must have for the playbook but treat the spring loaded pins on the end of the lead with care.

    I've had two go faulty where the pin spring tension failed.

    Always remove it squarely an store it where it can't get damaged.

    Sent from my BlackBerry 9900 using Tapatalk
    04-26-14 04:01 AM
  12. eblade's Avatar
    The USB port is wobbly by default (on the three devices I've had), appears to be some sort of really poor strain relief design. Two of them went back to the factory for the USB port not responding after only a couple of months (had to constantly plug and replug it to develop apps), third one has a hosed power button, but they won't replace it anymore.
    04-28-14 03:17 PM
  13. poisonfree's Avatar
    Same problem here. Ordered the magnetic charger helped. Anyone tried to replace the faulty USB port?

    Posted from my amazing Z30
    05-03-14 07:20 AM

Similar Threads

  1. Hello playbook planet
    By the_qwerty_god in forum BlackBerry PlayBook
    Replies: 9
    Last Post: 04-24-14, 06:25 AM
  2. The BIG MYSTERY of the Playbook charging
    By leBIZBIS in forum BlackBerry PlayBook
    Replies: 18
    Last Post: 04-24-14, 06:08 AM
  3. Why does Crackberry website crash on my PlayBook?
    By inalambrico in forum BlackBerry PlayBook
    Replies: 1
    Last Post: 04-22-14, 01:54 AM
  4. Black berry Q10 wont allow me to save photos
    By MissABV in forum BlackBerry Q10
    Replies: 1
    Last Post: 04-21-14, 06:40 PM
  5. [Help Required] Verbatim/Kingston OTG USB and Q5
    By umaima.b.zia in forum BlackBerry Q5
    Replies: 2
    Last Post: 04-21-14, 05:41 PM