1. slalom's Avatar
    I am just "firing up" a playbook my son gave me when he went over to the "dark side" with an iPad.

    I performed a security wipe and am going through the set-up process to get it working on my BB-ID.

    When I get to the "Agreement" screen, it presents a field for country, and a "drop down". The field is blank, as is the drop down menu.

    Because no country is selected, I can't agree to the BlackBerry ID Agreement, I can't proceed beyond this screen.

    I've tried several restarts (soft and hard) and it restarts to the same screen.

    Any suggestions?
    11-06-13 11:57 AM
  2. Gearheadaddy's Avatar
    Try connecting to a computer to reinstall os...either Link or an autoloader...
    slalom likes this.
    11-06-13 12:05 PM
  3. Gooseberry Falls's Avatar
    I am just "firing up" a playbook my son gave me when he went over to the "dark side" with an iPad.

    I performed a security wipe and am going through the set-up process to get it working on my BB-ID.

    When I get to the "Agreement" screen, it presents a field for country, and a "drop down". The field is blank, as is the drop down menu.

    Because no country is selected, I can't agree to the BlackBerry ID Agreement, I can't proceed beyond this screen.

    I've tried several restarts (soft and hard) and it restarts to the same screen.

    Any suggestions?
    Could be a wifi issue:
    http://forums.crackberry.com/blackbe...r-wipe-696029/
    slalom likes this.
    11-06-13 12:12 PM
  4. slalom's Avatar
    ...looks like it was poor wifi connectivity. All working now.
    SEAWARRIOR and Carl Estes like this.
    11-06-13 04:57 PM
  5. eckebob's Avatar
    I have the same problem but I know my Wifi is working. How were able to navigate away from the agreement screen?
    12-03-13 06:24 PM

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