[Renegade68]

I just received a new Playbook for Christmas and I am having issues setting it up. When it brings up the set up screen and tells me to swipe to proceed, the touch screen will not respond when I try to proceed.

When I try to connect to BDT it shows the information but will not connect to playbook because it says the setup has not been completed.

Contacted technical support but that was a waste of time.

Please help

[robtanz]

The initial swipe is a little tricky. You have to do it fast at thebottom if the screen.

[Renegade68]

I have tried swiping it at every speed along the bottom and nothing!

[MrLynd54]

Try this link http://forums.crackberry.com/blackbe...t-know-671764/ and see if its something that can help.

[gtiffany]

The swipe is tricky initially. Be sure to swipe directly over the text telling you to swipe and go in the direction indicated, which I believe is right to left. It doesn't have to be a fast swipe, but it should be about as long as the text.