1. Renegade68's Avatar
    I just received a new Playbook for Christmas and I am having issues setting it up. When it brings up the set up screen and tells me to swipe to proceed, the touch screen will not respond when I try to proceed.

    When I try to connect to BDT it shows the information but will not connect to playbook because it says the setup has not been completed.

    Contacted technical support but that was a waste of time.

    Please help
    12-25-11 07:51 PM
  2. robtanz's Avatar
    The initial swipe is a little tricky. You have to do it fast at thebottom if the screen.
    12-25-11 08:02 PM
  3. Renegade68's Avatar
    I have tried swiping it at every speed along the bottom and nothing!
    12-25-11 08:05 PM
  4. MrLynd54's Avatar
    Try this link http://forums.crackberry.com/blackbe...t-know-671764/ and see if its something that can help.
    jafobabe likes this.
    12-25-11 08:27 PM
  5. gtiffany's Avatar
    The swipe is tricky initially. Be sure to swipe directly over the text telling you to swipe and go in the direction indicated, which I believe is right to left. It doesn't have to be a fast swipe, but it should be about as long as the text.
    jafobabe likes this.
    12-25-11 09:03 PM