1. JHopper45's Avatar
    I've had a Blackberry Playbook for awhile now. In the past year or so the screen has occasionally flickered and been unresponsive usually as a response to moisture or humidity. Plugging it into the computer's USB and turning it on usually solves the issues. Last night and today though the issues have gotten worse, to the point where apps turn on without being touched and the screen flickers badly. I have the latest OS and the usual plug in fix doesn't work. Does anyone have any suggestions? It's unfortunately out of warranty since it's a few years old, is there a site for repairs costs?
    06-25-14 07:24 AM
  2. Elite1's Avatar
    Try performing a hard reset by simultaneously pressing and holding down the Power and Volume Up & Down buttons. After the red LED flashes on then off, you can release the 3 buttons.
    06-25-14 07:57 AM
  3. JHopper45's Avatar
    Hi Elite,

    I have tried that before and it doesn't work. I also put the Playbook in the coolest room of the house for a few hours and that hasn't helped either. Moisture from humidity might have gotten into the Playbook and that could be messing up the screen. I'm not sure what else to do.
    06-25-14 10:24 AM
  4. anon1727506's Avatar
    Sounds hardware related.....

    But at this point go ahead and try a software reload - if it's working enough to get through the setup process if it isn't software related....

    If you are really attached to the PlayBook you can get a new one on eBay for $80 or less (16GB), doubt anyone would fix it for less than that.
    06-25-14 11:47 AM
  5. JHopper45's Avatar

    I did an complete security wipe and while it was a bit wonky it seemed to work once the OS was updated. Now I can open apps and the like pretty easily. Hopefully the reset was what was needed. As a bonus my volume up button works again.
    06-25-14 11:50 AM

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