1. JDurkin23's Avatar
    I can't get my Playbook to do anything. Initially it was stuck on the intro colorful Playbook display and never would actually boot up. Then upon reading thru some of the forums, I pressed and held the reset buttons and the screen turned off only to never come back on!! What the heck?!?!? Please help!!!
    04-26-12 06:30 PM
  2. AVPTI's Avatar
    Try plugging into computer and holding down the volume keys and power button.
    04-26-12 06:36 PM
  3. Chrysalis1156's Avatar
    Maybe it needs to be charged for a bit before you boot it up?
    04-26-12 06:50 PM
  4. seageath's Avatar
    Same problem here, only intro.

    Try hard reset (power + volume) got the same result, only intro.

    Charging into the wall, laptop, still only got the intro.

    Felt warm on the back of the PB but no sign on charging after intro.

    Any suggestion?
    11-18-12 07:17 AM
  5. FF22's Avatar
    Same problem here, only intro.

    Try hard reset (power + volume) got the same result, only intro.

    Charging into the wall, laptop, still only got the intro.

    Felt warm on the back of the PB but no sign on charging after intro.

    Any suggestion?
    How long did you leave it on the INTRO? First, question - did you possibly remove all icons from the dock? That has been implicated in a very slow boot time.

    You may lose all unique data if you don't have a backup. You can generally restore apps from appworld:

    Take the pb into a dark closet and make sure the screen is actually fully off. If not, press the Power button and see if you can black it completely.

    Using the Desktop software, run it. With the pb still OFF. Following advice:

    Try the Debrick method....

    Perform a backup of your pb if you can using Desktop Manager or, at least, manually coping any unique data, photos, voice recordings, documents, etc.

    1) Turn your playbook OFF by holding down the power button
    2) Let your playbook sit for about 10 minutes as earlier suggested.
    3) After letting the PB sit (and still powered off) open up the Blackberry Desktop Software (the latest version)
    4) Once the Blackberry Desktop Software is opened, use the USB Cable and hook the PB to the PC.. THEN power on the Playbook
    5) A screen will show on your computer showing that the device cannot be found
    6) Click on Update. It will take awhile
    sputneek likes this.
    11-18-12 10:51 AM
  6. seageath's Avatar
    How long did you leave it on the INTRO? First, question - did you possibly remove all icons from the dock? That has been implicated in a very slow boot time.

    You may lose all unique data if you don't have a backup. You can generally restore apps from appworld:

    Take the pb into a dark closet and make sure the screen is actually fully off. If not, press the Power button and see if you can black it completely.

    Using the Desktop software, run it. With the pb still OFF. Following advice:

    Try the Debrick method....

    Perform a backup of your pb if you can using Desktop Manager or, at least, manually coping any unique data, photos, voice recordings, documents, etc.

    1) Turn your playbook OFF by holding down the power button
    2) Let your playbook sit for about 10 minutes as earlier suggested.
    3) After letting the PB sit (and still powered off) open up the Blackberry Desktop Software (the latest version)
    4) Once the Blackberry Desktop Software is opened, use the USB Cable and hook the PB to the PC.. THEN power on the Playbook
    5) A screen will show on your computer showing that the device cannot be found
    6) Click on Update. It will take awhile
    Thanks F2 ..... Tried this step and it's updating but upon updated successfully it couldn't detect since my PB is still dead.
    Report to RIM / RMA they said must take to dealer and get repair (whattttt ..... this is less than 1 month PB)
    And the dealer ask me to pay $250 (another whattttt ......)
    Now my PB is RIP .......
    11-23-12 01:01 AM
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