1. JORENO's Avatar
    When I open my front facing camera, this is what I see, any ideas?
    Attached Thumbnails Playbook Front Facing Camera-playbook-camera.png  
    12-17-13 09:59 PM
  2. youknwwho's Avatar
    Yeah that means your PlayBook camera is dead. Sorry bro/sis
    JORENO likes this.
    12-17-13 10:07 PM
  3. achiquitachaser's Avatar
    I agree it is probably dead, try a wipe just to be sure. Also worth a shot to call customer service and see if they will do a warranty exchange (even if its out of warranty, I'm sure they've got one or two around to replace it). Let us know how you make out
    Carl Estes and JORENO like this.
    12-17-13 10:19 PM
  4. JORENO's Avatar
    Rear camera works, front is dead? what is the number for customer service?
    12-17-13 11:55 PM
  5. Carl Estes's Avatar
    Rear camera works, front is dead? what is the number for customer service?
    do a search here in the forum. Look for a post by "F2", and he usually give a list of contact info for BB, for the whole world. Do you still have the documentaion that came with the PB? It would be there also, if you still have them/find them.

    That should get you to where you want to be....Didn't say how old the unit is, but sometimes BB does do some "goodwill" support for the Playbook even if you are out of warranty.

    c
    12-18-13 11:07 AM
  6. FF22's Avatar
    do a search here in the forum. Look for a post by "F2", and he usually give a list of contact info for BB, for the whole world. Do you still have the documentaion that came with the PB? It would be there also, if you still have them/find them.

    That should get you to where you want to be....Didn't say how old the unit is, but sometimes BB does do some "goodwill" support for the Playbook even if you are out of warranty.

    c
    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805

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    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
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    RIM (Brasil Support toll free number): 0800-022-3161
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    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    JORENO likes this.
    12-18-13 10:47 PM

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