Originally Posted by
stephenbbb there is no monetary compensation, but they are showing a softer side by allowing support beyond 1 year. my camera died recently (error 4003) and they are repairing the device and paying for fedex shipping. you can't get that from other vendors. I have gone through two acer laptops in the last 3 years, windows dying of natural causes on both and was never able to obtain any support from Acer or MS. still running Ubuntu on the second one, which had Win7 that is supposed to be a good OS. there is no negative media about Win7 or acer even though they last less than a playbook and offer no support without excuses.
that said I wish they would give us at least BBM on the PB. Thor made a mistake by abandoning tablets, the device and QNX are more durable than competitors'.