Originally Posted by
Bruno_the_Great First and foremost, good luck to everyone who is having this same problem. I JUST got a replacement PlayBook from RIM after a month of fighting with them about it. Here is a quick rundown:
Front facing camera went first... all black. I never had any the lines across the screen issue. The on-screen buttons would show up, but no response from the camera. After trouble shooting a few days with and without RIM's help, the REAR camera stopped working too. In the interim, I noticed that wiggling around the volume and play buttons on top would sometimes get the cameras to work, but eventually that stopped working too.
I sent my PB in to RIM and after a few days they got back to me and claimed there was water damage... Impossible. The ONLY thing I can think of is possible humidity? I made enough of a fuss and eventually talked RIM's loyalty dept into a free replacement. (Over 30 days later...)
Long story short, keep these things away from water, humidity, sweaty cracks, whatever... The hardware must be quite shoddy if this is happening this frequently. Good luck to all of you!