1. Mistyx7's Avatar
    Okay, so
    I have the 32GB Playbook, latest updates, standard browser.
    Two days ago, my internet was working fine. Yesterday, when trying to load any web page, it would load anywhere from 30- 80% before crashing to home screen. My Wifi is perfect, Ive turned it off and on, still not working. I tried various websites, same problem. Ive tried disabling Flash and Javascript, not the prob. YouTube app still worked.
    Then I turned it off and back on. Now, when loading browser, it lasts 1-2 seconds before crashing back to home screen. I cant access appworld, and none of my docs ( Docs2Go) will load ( nor from file manager). Also, I cant access my music, my camera wont load, nor will videos and pictures, but the YouTube app still works. WTF?
    More detailed Document problem: displays in docs2go, but not file manager. Files are still all there. When I try to access any document or make a new one, it displays the blue screen with the icon but doesnt load past that.
    MY MEDIA FILES ARE ALL GONE!!!! What happened?
    Should I do the hard reset (Hold down the volume up key, volume down key, and power button at the same time and hold it for about 15 seconds)? Or should I do a security wipe?
    01-03-14 08:23 PM
  2. kbz1960's Avatar
    I'd try the 3 finger salute first.
    01-03-14 08:26 PM
  3. Gooseberry Falls's Avatar
    How is your memory situation? Is the PB nearly full? You can also try to clear the browser cache, cookies, etc. to improve performance.
    01-04-14 10:49 AM
  4. Mistyx7's Avatar
    Well, I did clear everything for the browser, but in my current situation ( the browser loads for 2 seconds then cancels back to home screen) I can't really do that. I'll check the memory!
    01-04-14 04:53 PM
  5. jpash549's Avatar
    What internet service are you on? AOL, Comcast , etc? Try reboiting your modem and router.
    01-04-14 05:08 PM
  6. Mistyx7's Avatar
    Did all that, tons of memory left, not the problem.
    I decided, well, all my valuable documents won't open, they're gone now, I have nothing to lose! SECURITY WIPE!!!!
    Yeah, all my stuff is gone for good but it's finally working.
    Whoop whoop!
    Thanks guys!
    01-04-14 05:18 PM

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