1. ebaylusod's Avatar
    OK, I've been searching, but with no luck, so If there's an obvious answer, sorry!

    My 8 year old son was showing his sister how to lock the App World Content Settings, and messed up with the password. He SWEARS he entered a number, but it won't unlock the setting. I've tried all the combinations of the 4 numbers he SAID he entered with no luck. Is there a way to reset the CONTENT SETTINGS password only, without having to do a complete wipe?
    TIA for any ideas!

    Gene


    4 Playbooks and counting 1x32G/3x16G
    11-11-12 11:38 AM
  2. tarektoverso's Avatar
    I am afraid there is no other ways other than the wipe.

    Or give it a try again.
    11-11-12 11:50 AM
  3. kill_9's Avatar
    OK, I've been searching, but with no luck, so If there's an obvious answer, sorry!

    My 8 year old son was showing his sister how to lock the App World Content Settings, and messed up with the password. He SWEARS he entered a number, but it won't unlock the setting. I've tried all the combinations of the 4 numbers he SAID he entered with no luck. Is there a way to reset the CONTENT SETTINGS password only, without having to do a complete wipe?
    TIA for any ideas!

    Gene


    4 Playbooks and counting 1x32G/3x16G
    Perform a security wipe of the tablet and re-install the operating system and your applications. Your child is a liar and probably typed the password 'BOOBIES'. Make the punk stand in the corner of the dark basement for 365 days and make him watch The Blair Witch Project continuously. If you take anything beyond the first sentence seriously, call a psychiatrist immediately and ask your wife to take the children to grandma's house.
    bdguru and dave_h_946 like this.
    11-11-12 11:51 AM
  4. FF22's Avatar
    (that's one reason I sometimes set up passwords - just so that someone else does not get in there and set one I don't know - my tivo and my kindle, for instance)

    You can try:

    appworldbilling@rim.com

    help@rim.com

    Or Tech support:

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    http://fr.blackberry.com/playbook-ta...ok-support.jsp
    Phone : 0800 914 533 (within 90 days from activation)
    11-11-12 11:56 AM

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