1. ganeshtharun's Avatar
    i have purchased my Playbook 32GB 4G LTE from Ebay in India . It is support Micro-Sim and tried with micro-sim and PB showing like this "this phone has been blocked and cannot be used on the network (MM#6)".

    What is this means , please let me know . Any way i can unlock it ?
    08-04-14 07:43 AM
  2. anon1727506's Avatar
    Either it is going to need to be UNLOCKED just like some phones that have been locked to the original carrier. Search Unlock Codes - you'll have to pay to get this done - or contact the seller and see if he can do it (they should have).


    Or it's been reported stolen and Wi-Fi is all it is capable of.
    08-04-14 08:54 AM
  3. ganeshtharun's Avatar
    Some people said mobile network provider will unlock /clear the issue..is this true?
    08-04-14 09:48 AM
  4. anon1727506's Avatar
    You can try... Here, normally only the carrier the phone came from is suppose to unlock a device. But there are 3rd party vendors that can do it, so really anyone with the right software can do it... it's just a matter of policies (I think).

    If it's being blocked due to it was reported stolen - that is a different matter.
    ganeshtharun likes this.
    08-04-14 12:01 PM
  5. MrGabriel's Avatar
    Go to http://swappa.com/esn?ref=mobilenati...UvbUpU10679010 and enter the playbooks ESN, it will tell you if it is good or not.
    ganeshtharun likes this.
    08-04-14 12:18 PM
  6. ganeshtharun's Avatar
    Let me check..Thanks guys,...
    08-05-14 12:40 AM
  7. Bertie Bear's Avatar
    Have you tried a sim card from a different provider?
    This error message has been reported in the UK by PlayBook users for sim cards from one particular provider, although sim cards from other providers work fine.
    May just be a quirk or a glitch rather than anything sinister.
    08-05-14 04:25 AM
  8. Ansar ali1's Avatar
    If you got any answer na, Please let me know ji.... 8056653356 anytime anyday....
    08-13-14 07:46 AM
  9. Leatherfacez10's Avatar
    This issue has been fixed two ways.
    1) Find another sim card and test. If the same thing, then your Sim card is not provisioned to work on a tablet. 4G Playbook are not locked. I have yet to see any. Also, your carrier may not support the frequencies required by the Playbook
    2) This is also seen if your carrier supports GSM Internet, which the Playbook barely supports. In fact, very few tablets actually do.



    Posted via CB10
    08-13-14 08:31 AM
  10. Leatherfacez10's Avatar
    Also, there is a strong possibility that the Playbook is Blacklisted. If you bought on Ebay, there are bunch of good for nothing thieves. Not the PB fault, just criminal sellers.

    Posted via CB10
    08-13-14 08:33 AM
  11. Ajay Ranjay's Avatar
    Hi I am from India my new playbook doesn't connect with airtel mobile network while the airtel network shows...
    One thing also pls clear me can data sim inserted or normal sim inserted to connect to internet.
    08-27-14 01:22 PM
  12. Ajay Ranjay's Avatar
    Hi I called to my carrier airtel, ask for IMEI they told it shows but can not provide customer and the playbook seen as prototype in thier database. Pls help me how can I connect it to internet.
    08-27-14 10:12 PM
  13. MrGabriel's Avatar
    PlayBook LTE will not work on CDMA networks. GSM only.

    Posted via CB10
    08-29-14 12:33 PM
  14. Ajay Ranjay's Avatar
    But this device works on GSM networks...
    09-03-14 11:55 AM
  15. robsteve's Avatar
    One thing also pls clear me can data sim inserted or normal sim inserted to connect to internet.
    It may depend on your network, but I can take the SIM out of my Q10, put it in the PlayBook and get LTE and 4G (HSPA+).

    You should be able to read the imei of the plabook in one of the about screen and may even be printed on the sim tray area.
    09-03-14 12:56 PM
  16. jevinzac's Avatar
    Even I have bought the same 32gb LTE PlayBook from eBay india for throw away price. And am facing the same problem too.

    And why is the BSIS key shown as not found under settings-->hardware.?
    Posted via CB10
    Attachment 295485
    09-03-14 01:17 PM
  17. Ajay Ranjay's Avatar
    No where written IMEI on the device but when I ask to carrier Airtel they told IMEI shows in thier database. Onething in my device under setting-about BSIS shows key not found.
    09-03-14 09:20 PM
  18. Rikk009's Avatar
    Have you set the access point in the settings. Use the same access point you use for connecting internet via airtel.

    Edit: Also, 4g ready sims are easily detected. So, try with those sim cards.
    09-05-14 09:57 AM
  19. Ajay Ranjay's Avatar
    I set the APN yet not connecting and the sim is 3G enabled, give proper solution if any plsss
    09-15-14 10:06 AM
  20. jevinzac's Avatar
    I set the APN yet not connecting and the sim is 3G enabled, give proper solution if any plsss
    We have been fooled by that eBay seller, u can get a refund. He sells blocked/stolen PlayBook's, i got my refund!

    Posted via my sexy Q10
    09-15-14 10:25 AM
  21. MrGabriel's Avatar
    The 4G PlayBook doesn't do BIS

    Posted via CB10
    09-15-14 09:01 PM
  22. Anwita Sharma's Avatar
    Hello everyone..!!! I have purchased my blackberry tablet with model no. REG51LW from dubai. It is blocked through network and sim card. Plzz let me know how to unblock it and use it normally... ????
    02-12-15 04:53 PM

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