1. Mallet21's Avatar
    Can anyone tell me why this video suddenly does not (media not supported) work on my Playbook? It worked just fine and many more like it with 2.0 and earlier. Thanks!

    General
    Complete name : D:\Converted Mobile Video\Desktop Manager Files\GHOSTBUSTERS.mp4
    Format : MPEG-4
    Format profile : Base Media / Version 2
    Codec ID : mp42
    File size : 1.96 GiB
    Duration : 1h 45mn
    Overall bit rate mode : Variable
    Overall bit rate : 2 674 Kbps
    Encoded date : UTC 2011-12-29 02:12:11
    Tagged date : UTC 2011-12-29 02:28:30

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Main@L3.0
    Format settings, CABAC : Yes
    Format settings, ReFrames : 1 frame
    Format settings, GOP : M=1, N=15
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 1h 24mn
    Bit rate mode : Variable
    Bit rate : 3 177 Kbps
    Maximum bit rate : 4 767 Kbps
    Width : 720 pixels
    Height : 406 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.363
    Stream size : 1.87 GiB (95%)
    Encoded date : UTC 2011-12-29 02:12:11
    Tagged date : UTC 2011-12-29 02:28:19
    Color primaries : BT.601 NTSC
    Transfer characteristics : BT.709
    Matrix coefficients : BT.601

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 1h 45mn
    Bit rate mode : Variable
    Bit rate : 128 Kbps
    Maximum bit rate : 162 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 96.2 MiB (5%)
    Encoded date : UTC 2011-12-29 02:12:11
    Tagged date : UTC 2011-12-29 02:28:08
    10-26-12 08:56 PM
  2. Bla1ze's Avatar
    May sound odd...but have you tried deleting the file and then simply just putting it back? Happened to me before. All I did was copy the files off, delete them on device and then put them back. Worked fine after that.. a PITA but, worked.
    10-26-12 09:40 PM
  3. InnoD's Avatar
    I have the same problem suddenly on both my PB and my wife's. Never had an issue before. Quite annoying.

    Just normal VLC files. Suddenly they are "not supported" after working fine for a year?
    10-26-12 10:36 PM
  4. Mallet21's Avatar
    May sound odd...but have you tried deleting the file and then simply just putting it back? Happened to me before. All I did was copy the files off, delete them on device and then put them back. Worked fine after that.. a PITA but, worked.
    I tried that.....also tried adding videos via DM with the same result.

    Its gotta be something related to the resolution or bitrate because I tried playing videos I had converted for my BB Phone and they seem to work fine.
    10-27-12 09:55 AM
  5. Mallet21's Avatar
    Looks like the latest PB OS update fixed my video issues.
    12-22-12 08:53 PM

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