1. skyrocket9's Avatar
    Hi, I had a 16gb PB and after I bought it I tried to connect it to DM on my HP laptop to do a back up. It wouldn't work, as soon as you click back up it says

    'Cannot find back up content' in red letters in the white box.

    Anyway, I returned it and bought a 32gb and it also says the same thing.

    My 9900 connects and backs up without issue.

    Whats the deal?

    Sent from my BlackBerry 9900 using Tapatalk
    09-10-12 06:07 PM
  2. kbz1960's Avatar
    Try the beta version of DM on the beta zone or rroyy.com
    09-10-12 06:16 PM
  3. Heavens1's Avatar
    Hi, I had a 16gb PB and after I bought it I tried to connect it to DM on my HP laptop to do a back up. It wouldn't work, as soon as you click back up it says

    'Cannot find back up content' in red letters in the white box.

    Anyway, I returned it and bought a 32gb and it also says the same thing.

    My 9900 connects and backs up without issue.

    Whats the deal?

    Sent from my BlackBerry 9900 using Tapatalk
    What version of Desktop Mgr are you using?

    On the odd occasion that I've had a problem with DMgr not wanting to play nicely with either my 9700 or my PB then I've deleted DMgr through Programs and features and downloaded a fresh DMgr straight from the Blackberry.com site.


    I'm using 7.1.0.32 and both phone and PB work ok.

    Hope this helps.
    09-10-12 07:19 PM
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