OWA on Playbook

We just recently switched from BB phones at work. I have my own Playbook and used Bridge, but in anticipation set up our OWA mail server up in accounts on PB. It worked perfectly up until the point that they deactivated the BB phone. Now I immediately get a "The server...is not responding". I have co-workers with Ipads and Windows tablets and they have showed me their settings, which are identical, and they have no problems. ???
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Correct me if I'm wrong but isn't OWA supposed to be used on the web and not via a client setup?

Originally Posted by pkcable

Correct me if I'm wrong but isn't OWA supposed to be used on the web and not via a client setup?

You are correct. OWA = Outlook Web Access. I think the OP is looking for ActiveSync. In that case he needs to check with IT to see if his account is AS activated.

The server is AS. All of the settings I have work on other devices, and worked as my email account on the PB while it was with my BB phone. (No, not through BB bridge). The difference is that reaching the server without going through the phone now doesn't work, although it works on other tablets through wi-fi. I was hoping someone had this exact issue and found a fix.

You need to use active sync setting not OWA

Posted via CB10

Originally Posted by dpilch1

The server is AS. All of the settings I have work on other devices, and worked as my email account on the PB while it was with my BB phone. (No, not through BB bridge). The difference is that reaching the server without going through the phone now doesn't work, although it works on other tablets through wi-fi. I was hoping someone had this exact issue and found a fix.

If AS is set up properly all you need is the user name and password. Make sure when you add the Account to the PB you are using the Advanced Setup option.