Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.
To REBOOT:
Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
Well I called tech support and they told me to do a complete wipe from the BB desktop software. I did a complete back-up of my PB. Reinstalled the OS and bingo the sound and notification are back!
Had to set-up my e-mail accounts again and sync Outlook which was odd because I had to add blu- in front of m.hotmail.com to get it to configure the account properly. Did not have to do that before...odd.
Anyway all is good now. So that is the fix for this issue.
Well I called tech support and they told me to do a complete wipe from the BB desktop software. I did a complete back-up of my PB. Reinstalled the OS and bingo the sound and notification are back!
Had to set-up my e-mail accounts again and sync Outlook which was odd because I had to add blu- in front of m.hotmail.com to get it to configure the account properly. Did not have to do that before...odd.
Anyway all is good now. So that is the fix for this issue.
Ben
Yeah I think hotmail changed some things around lately. Many users, myself included, experienced battery drain issues due to hotmail, as well as not being able to connect to its servers. Some users were remedied by the 'blu' prefix for the hotmail server, others not. Just a heads up if you start experiencing any further related problems.