So my playbook froze and i tried to do a hard reset, but no all i have is a black lit up screen like it's on but there's nothing on the screen...so what can i do?
So my playbook froze and i tried to do a hard reset, but no all i have is a black lit up screen like it's on but there's nothing on the screen...so what can i do?
please help
Hold the buttons until the red led comes on. If it doesnt try connect to desktop manager on PC.
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So my playbook froze and i tried to do a hard reset, but no all i have is a black lit up screen like it's on but there's nothing on the screen...so what can i do?
please help
Have you tried a simple soft restart? Just try holding the power button down until the screen shuts off and then restart it. Too many people immediately leaping at the hard reset as a first rather than last resort. There is no garantee that a soft restart will work but it is would should be attempted first.
Yes, try charging the battery. This happened to me a while back. I too had thought that PB had froze. Did not realize that the battery was completely drained. Let it charge a bit and try to reboot again. Good luck.