1. Marzx's Avatar
    My BBP won't rotate (The orientation isn't even on so it's stuck as landscape) and it's on the latest version... Also the speakers aren't working. I tried the headphone jack trick put it wouldn't work. Right now i am hoping this security swipe will fix everything. Please help me if you have any other suggestions x.x
    04-14-13 12:36 PM
  2. adjdudley21's Avatar
    My BBP won't rotate (The orientation isn't even on so it's stuck as landscape) and it's on the latest version... Also the speakers aren't working. I tried the headphone jack trick put it wouldn't work. Right now i am hoping this security swipe will fix everything. Please help me if you have any other suggestions x.x

    May i suggest a OS reload instead of security wipe....???
    04-14-13 12:42 PM
  3. BerryClever's Avatar
    My BBP won't rotate (The orientation isn't even on so it's stuck as landscape) and it's on the latest version... Also the speakers aren't working. I tried the headphone jack trick put it wouldn't work. Right now i am hoping this security swipe will fix everything. Please help me if you have any other suggestions x.x
    When you say the orientation isn't even on, do you mean that it isn't locked? If you meant something else, then check the top bar (where the clock is on the OS) for an icon that are 2 rectangles, one landscape and one portrait. Make sure that isn't locked. If that is what you meant, then sorry for rehashing something you tired.

    I do not have any suggestions for the sound, but saw a thread about it fairly recently.

    May i suggest a OS reload instead of security wipe....???
    I feel really slow today . What do you mean "reload"? As in restart?
    04-14-13 12:59 PM
  4. FF22's Avatar
    Also just for additional info - some Android apps will freeze the orientation and you canNOT rotate it to landscape or portrait. They might even do this if running in the background but don't have focus.

    Also, the method to change from one to the other requires the pb to be 'standing on edge' as it were, not flat on a table. More - the ports (usb, hdmi) would be on the table with the screen at 90 degrees.

    But you might have a problem if the speakers are gone, too.

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    04-14-13 01:34 PM

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